We performed a comparison between SmartBear TestComplete and TestRail based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"It allows us to test both desktop and web applications."
"When compared to other tools, it is very simple."
"The solution has a very nice interface."
"The ease-of-use and quality of the overall product are above average."
"The reporting is ready to use and doesn't require any setup."
"TestComplete is simple, it's a very easy-to-use tool."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"Integration with Confluence and JIRA."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"The API to support integration of the homemade automated testing tool."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"Error handling features in the tool are a little limited."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"Reporting could be more flexible regarding repeating reports."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"The platform needs improvement regarding performance and creating links."
SmartBear TestComplete is ranked 8th in Test Automation Tools with 70 reviews while TestRail is ranked 3rd in Test Management Tools with 21 reviews. SmartBear TestComplete is rated 7.6, while TestRail is rated 8.0. The top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish, whereas TestRail is most compared with Zephyr Enterprise, TFS, Tricentis qTest, Tricentis Tosca and IBM Rational Quality Manager. See our SmartBear TestComplete vs. TestRail report.
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