Compare SmartBear TestComplete vs. TestRail by Gurock

SmartBear TestComplete is ranked 5th in Test Management Tools with 4 reviews while TestRail by Gurock is ranked 7th in Test Management Tools with 7 reviews. SmartBear TestComplete is rated 8.2, while TestRail by Gurock is rated 8.0. The top reviewer of SmartBear TestComplete writes "Saves a lot of human resources by running full regression tests prior to each release". On the other hand, the top reviewer of TestRail by Gurock writes "Easy to write new test cases and test plans and it is flexible". SmartBear TestComplete is most compared with Ranorex Studio, UFT (QTP) and Katalon Studio, whereas TestRail by Gurock is most compared with Zephyr Enterprise, Hiptest and TFS. See our SmartBear TestComplete vs. TestRail by Gurock report.
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Most Helpful Review
Find out what your peers are saying about SmartBear TestComplete vs. TestRail by Gurock and other solutions. Updated: September 2019.
366,918 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Test items, project variables helps in managing automation suite and scheduling execution.

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The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition.The solution is very stable. We've never had any issues with it.The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful.Integration with Confluence and JIRA.The API to support integration of the homemade automated testing tool.Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it.You don't need to follow complex procedures to create a test run, test case, etc.

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Cons
Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.Increased performance with less memory and CPU usage.

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It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language.I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were.It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools.Better prediction of text.The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry.There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum.It would be nice if they would add an export to Word.

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Pricing and Cost Advice
The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.

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Pricing for small teams seems correct with respect to competitors.Negotiate the best deal you can.

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Ranking
5th
Views
20,130
Comparisons
13,062
Reviews
5
Average Words per Review
311
Avg. Rating
8.4
7th
Views
5,883
Comparisons
4,433
Reviews
7
Average Words per Review
364
Avg. Rating
8.3
Top Comparisons
Compared 13% of the time.
Compared 19% of the time.
Compared 15% of the time.
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SmartBear
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Overview

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

Offer
Learn more about SmartBear TestComplete
Learn more about TestRail by Gurock
Sample Customers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Top Industries
REVIEWERS
Software R&D Company13%
Retailer13%
Comms Service Provider13%
Manufacturing Company13%
VISITORS READING REVIEWS
Software R&D Company20%
Manufacturing Company14%
Financial Services Firm13%
K 12 Educational Company Or School7%
VISITORS READING REVIEWS
Recruiting/Hr Firm15%
Financial Services Firm15%
Software R&D Company15%
Comms Service Provider14%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise39%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business12%
Midsize Enterprise31%
Large Enterprise57%
No Data Available
Find out what your peers are saying about SmartBear TestComplete vs. TestRail by Gurock and other solutions. Updated: September 2019.
366,918 professionals have used our research since 2012.
We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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