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Top Review
Find out what your peers are saying about SmartBear TestComplete vs. TestRail by Gurock and other solutions. Updated: July 2020.
534,468 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature is the integration with Azure DevOps.""The most valuable feature of this solution is regression testing tools.""The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.""The solution is great as a record and playback tool. It also has valuable regression testing.""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""The reporting is ready to use and doesn't require any setup.""The most valuable features are the desktop and mobile modules.""TestComplete is simple, it's a very easy-to-use tool."

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"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition.""From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."

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Cons
"What is currently missing from this solution is better support for mobile testing.""The artificial intelligence needs to be improved.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.""The licensing costs are a little bit high and should be reduced.""Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."

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"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language.""I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."

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Pricing and Cost Advice
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.""The option we chose was around $2,000 USD.""The licensing costs are in the range of $1,000 to $3,000.""The license price for a physical machine is cheap, and for virtual machine, it is very expensive.""Our ROI is about $10,000 a year.""The pricing is a little above average — it could be lower.""It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."

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"Its price is definitely not more. If they introduce automation, they can charge more."

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Questions from the Community
Top Answer: The initial setup is pretty easy and it's quick to deploy.
Top Answer: The price is moderate. It's not the cheapest or the most expensive if you compare it with other competitors. It's okay.
Top Answer: We have something called Name Mapping in TestComplete it is the only Name Mapping that is available for TestComplete. If they allowed two Name Mappings, or run Name Mapping in run time, that would be… more »
Top Answer: From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're… more »
Top Answer: Its price is definitely not more. If they introduce automation, they can charge more.
Top Answer: I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation… more »
Ranking
3rd
Views
14,767
Comparisons
10,402
Reviews
14
Average Words per Review
491
Rating
8.1
7th
Views
4,189
Comparisons
2,892
Reviews
3
Average Words per Review
602
Rating
7.3
Comparisons
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Overview

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

Offer
Learn more about SmartBear TestComplete
Learn more about TestRail by Gurock
Sample Customers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Top Industries
REVIEWERS
Computer Software Company32%
Manufacturing Company9%
Comms Service Provider9%
Financial Services Firm9%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider14%
Government7%
Manufacturing Company7%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider20%
Manufacturing Company6%
Media Company6%
Company Size
REVIEWERS
Small Business23%
Midsize Enterprise33%
Large Enterprise44%
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
Find out what your peers are saying about SmartBear TestComplete vs. TestRail by Gurock and other solutions. Updated: July 2020.
534,468 professionals have used our research since 2012.

SmartBear TestComplete is ranked 3rd in Test Automation Tools with 15 reviews while TestRail by Gurock is ranked 7th in Test Management Tools with 2 reviews. SmartBear TestComplete is rated 8.2, while TestRail by Gurock is rated 7.0. The top reviewer of SmartBear TestComplete writes "Speed, configuration consistency, and accuracy of tests with fantastic results". On the other hand, the top reviewer of TestRail by Gurock writes "Easy to write new test cases and test plans and it is flexible". SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, Micro Focus UFT One and Appium, whereas TestRail by Gurock is most compared with TFS, Zephyr Enterprise, Micro Focus ALM Quality Center, Tricentis qTest and IBM Rational Quality Manager. See our SmartBear TestComplete vs. TestRail by Gurock report.

We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.