Compare SmartBear TestComplete vs. Zephyr Enterprise

SmartBear TestComplete is ranked 4th in Test Management Tools with 9 reviews while Zephyr Enterprise which is ranked 14th in Test Management Tools with 2 reviews. SmartBear TestComplete is rated 8.2, while Zephyr Enterprise is rated 7.0. The top reviewer of SmartBear TestComplete writes "The automated test farm of 20 virtual machines for execution, 20 TestComplete licenses and 20 automated testers are doing the job of 100 manual testers". On the other hand, the top reviewer of Zephyr Enterprise writes "It has integration with test automation tools. Needs support for the agile and BDD approaches". SmartBear TestComplete is most compared with Ranorex Studio, UFT (QTP) and Katalon Studio, whereas Zephyr Enterprise is most compared with TestRail, Adaptavist Test Management for Jira and Hiptest. See our SmartBear TestComplete vs. Zephyr Enterprise report.
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Most Helpful Review
Find out what your peers are saying about SmartBear TestComplete vs. Zephyr Enterprise and other solutions. Updated: July 2019.
360,012 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Test items, project variables helps in managing automation suite and scheduling execution.Selenium integration.It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.The ability to run a whole suite of tests automatically (which we did overnight).TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.

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It has integration with test automation tools.

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Cons
Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.Increased performance with less memory and CPU usage.Error handling features in the tool are a little limited.The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools.We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services.

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We would like support for the agile and behavior-driven development (BDD) approaches.

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Pricing and Cost Advice
The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day.

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Ranking
4th
Views
39,910
Comparisons
12,988
Reviews
10
Average Words per Review
387
Avg. Rating
8.0
14th
Views
8,172
Comparisons
4,290
Reviews
2
Average Words per Review
335
Avg. Rating
7.0
Top Comparisons
Compared 13% of the time.
Compared 24% of the time.
Compared 11% of the time.
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SmartBear
Zephyr Enterprise
Overview

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Transform your organization and produce high quality software, quickly. Get to market faster, reduce risk and accelerate time to revenue. Future proof your test management investment with a platform that easily configures to your evolving processes.

Legacy systems have no place in your agile business. They hinder more than they help. It is time to retire those legacy test management solutions with today’s technology, integrations, deployment models and a simplified licensing model.

Measure. Analyze. Share. Elevate visibility across the organization. Make well-informed business decisions with real-time information that comes in from across your globally distributed teams.


Offer
Learn more about SmartBear TestComplete
Learn more about Zephyr Enterprise
Sample Customers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Top Industries
REVIEWERS
Software R&D Company13%
Retailer13%
Comms Service Provider13%
Manufacturing Company13%
VISITORS READING REVIEWS
Financial Services Firm23%
Manufacturing Company22%
Retailer8%
Non Tech Company7%
No Data Available
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise39%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise28%
Large Enterprise61%
No Data Available
Find out what your peers are saying about SmartBear TestComplete vs. Zephyr Enterprise and other solutions. Updated: July 2019.
360,012 professionals have used our research since 2012.
We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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