Compare SmartBear TestComplete vs. Zephyr Enterprise

SmartBear TestComplete is ranked 5th in Test Automation Tools with 9 reviews while Zephyr Enterprise is ranked 9th in Test Management Tools with 2 reviews. SmartBear TestComplete is rated 8.0, while Zephyr Enterprise is rated 7.0. The top reviewer of SmartBear TestComplete writes "Easy set up and test creation but the test object repository needs improvement". On the other hand, the top reviewer of Zephyr Enterprise writes "Lightweight, flexible, and generates good reports". SmartBear TestComplete is most compared with Ranorex Studio, Katalon Studio, Micro Focus UFT One, Tricentis Tosca and Eggplant Functional, whereas Zephyr Enterprise is most compared with TestRail by Gurock, Micro Focus ALM Quality Center, Adaptavist Test Management for Jira, TFS and Silk Central. See our SmartBear TestComplete vs. Zephyr Enterprise report.
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Most Helpful Review
Find out what your peers are saying about SmartBear TestComplete vs. Zephyr Enterprise and other solutions. Updated: July 2020.
430,905 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features are the desktop and mobile modules.The reporting is ready to use and doesn't require any setup.The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.The solution is great as a record and playback tool. It also has valuable regression testing.The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.The most valuable feature of this solution is regression testing tools.

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If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise.It has integration with test automation tools.

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Cons
The licensing costs are a little bit high and should be reduced.The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.The solution needs more training manuals or some form of online forum for learning. It needs more documentation.The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.The artificial intelligence needs to be improved.

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Creating better default varieties of reporting would make the product much better and more popular.We would like support for the agile and behavior-driven development (BDD) approaches.

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Pricing and Cost Advice
The option we chose was around $2,000 USD.The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.

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Ranking
5th
Views
19,559
Comparisons
13,010
Reviews
9
Average Words per Review
417
Avg. Rating
8.0
9th
Views
5,506
Comparisons
3,895
Reviews
2
Average Words per Review
448
Avg. Rating
7.0
Popular Comparisons
Compared 11% of the time.
Compared 3% of the time.
Also Known As
SmartBear Zephyr
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Overview

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Transform your organization and produce high quality software, quickly. Get to market faster, reduce risk and accelerate time to revenue. Future proof your test management investment with a platform that easily configures to your evolving processes.

Legacy systems have no place in your agile business. They hinder more than they help. It is time to retire those legacy test management solutions with today’s technology, integrations, deployment models and a simplified licensing model.

Measure. Analyze. Share. Elevate visibility across the organization. Make well-informed business decisions with real-time information that comes in from across your globally distributed teams.


Offer
Learn more about SmartBear TestComplete
Learn more about Zephyr Enterprise
Sample Customers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Top Industries
REVIEWERS
Computer Software Company28%
Comms Service Provider11%
Financial Services Firm11%
Manufacturing Company11%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider8%
Media Company6%
K 12 Educational Company Or School6%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider19%
Financial Services Firm7%
Government6%
Company Size
REVIEWERS
Small Business15%
Midsize Enterprise38%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise33%
Large Enterprise57%
No Data Available
Find out what your peers are saying about SmartBear TestComplete vs. Zephyr Enterprise and other solutions. Updated: July 2020.
430,905 professionals have used our research since 2012.

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