Compare SmartRecruiters vs. UKG

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Most Helpful Review
Find out what your peers are saying about SmartRecruiters, eightfold.ai and others in Talent Acquisition. Updated: June 2021.
510,534 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable.""With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting.""The most valuable feature is the way that they've set it up for collaboration.""The candidate experience was better because the whole process was there.""What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good.""I used the free version, which I found valuable.""The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations.""I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."

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"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

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Cons
"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it.""Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant.""There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running.""We ran into some serious issues related to language barriers.""The solution needs to work on a single sign-on.""SmartRecruiters' on-click application process could be better.""Some features are not as straightforward or user friendly to implement.""Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."

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"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

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Pricing and Cost Advice
"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years.""There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge.""SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases.""I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it.""They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

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Questions from the Community
Top Answer: Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system… more »
Top Answer: They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in… more »
Top Answer: We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is… more »
Top Answer: The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.
Top Answer: There are some improvements needed as it's still a growing technology. Improvements with regard to some of its functionality need to be extended out a little bit further. The solution could use better… more »
Top Answer: We primarily use the solution for payroll, HR, recruiting, and onboarding.
Ranking
1st
out of 2 in Talent Acquisition
Views
254
Comparisons
112
Reviews
11
Average Words per Review
1,414
Rating
8.3
Unranked
In Talent Acquisition
Popular Comparisons
Also Known As
UKG Pro, UKG Dimensons, UKG Ready
Learn More
Overview
SmartRecruiters social recruiting platform combines awesome free recruiting software with the best on-demand services to make hiring social, collaborative, and enjoyable. Social and mobile recruiting enablement platform that supports 1-click application submissions.

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

Offer
Learn more about SmartRecruiters
Learn more about UKG
Sample Customers
Atlassian, Aol, IBM, Napa, Skechers
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Top Industries
REVIEWERS
Non Profit38%
Manufacturing Company25%
Healthcare Company13%
Comms Service Provider13%
REVIEWERS
Healthcare Company15%
Financial Services Firm14%
Manufacturing Company10%
Energy/Utilities Company6%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider13%
Insurance Company7%
Construction Company5%
Company Size
REVIEWERS
Small Business27%
Midsize Enterprise9%
Large Enterprise64%
REVIEWERS
Small Business11%
Midsize Enterprise46%
Large Enterprise43%
Find out what your peers are saying about SmartRecruiters, eightfold.ai and others in Talent Acquisition. Updated: June 2021.
510,534 professionals have used our research since 2012.

SmartRecruiters is ranked 1st in Talent Acquisition with 11 reviews while UKG is ranked unranked in Talent Acquisition with 1 review. SmartRecruiters is rated 8.2, while UKG is rated 8.0. The top reviewer of SmartRecruiters writes "Dynamic with great centralization of resources and excellent collaboration capabilities". On the other hand, the top reviewer of UKG writes "Easy to use with good integration capabilities and excellent at streamlining protocols". SmartRecruiters is most compared with Avature ATS, whereas UKG is most compared with Workday, Ceridian Dayforce HCM, ADP Workforce Now, SAP HCM and SAP SuccessFactors.

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We monitor all Talent Acquisition reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.