We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."
"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."
"The most valuable feature is the way that they've set it up for collaboration."
"The candidate experience was better because the whole process was there."
"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."
"I used the free version, which I found valuable."
"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"Performance and good usability are the two most valuable features of this solution."
"The solution is extremely stable."
"It's actually a cloud-native solution and based on the community for development. It is a very good open architecture and able to interconnect with other systems. And it is very stable and very fast in terms of response."
"This product is leaps and bounds above the competition. Part of the reason is that it is built with modern technology. It has no legacy coding in it at all."
"The platform itself is very robust and I generally like the reporting and analytics capability."
"It's intuitive, a very usable tool and it's easy to find the data you're looking for."
"It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process."
"The most valuable feature is the ease of reporting."
"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."
"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"We ran into some serious issues related to language barriers."
"The solution needs to work on a single sign-on."
"SmartRecruiters' on-click application process could be better."
"Some features are not as straightforward or user friendly to implement."
"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."
"It has missing functionalities. Specific countries, like Germany, didn't have the option to do payroll. Now we need to look for another product for HR."
"Setting up reports can be a bit tricky."
"Reporting systems should be improved. If you want to report it on paper, if you want something more BI oriented, more high level predictive or more data-driven, it should be improved."
"It is good that much of the development is based on community input but often that can lead to details being ignored and small, nagging issues are ignored."
"The UI, UX (user experience) is very bad. It is not very interactive."
"It's possible that the way things are integrated could be improved"
"It is very unique as compared to other tools in terms of the employee master data and how it is organized. That's why sometimes the information needs to sit in two different systems because, in Workday, it is organized differently. This issue is not related to benefits. It is more or so related to how you categorize employees. I don't think this is a problem that could be solved. Workday is aware of this. It is one of those kinds of situations that you just got to live with."
"The implementation could have gone a little smoother."
"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."
"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."
"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."
"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."
"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."
"Workday is an expensive solution."
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
SmartRecruiters is ranked 5th in Talent Acquisition with 11 reviews while Workday is ranked 1st in Talent Acquisition with 12 reviews. SmartRecruiters is rated 8.2, while Workday is rated 8.2. The top reviewer of SmartRecruiters writes "Dynamic with great centralization of resources and excellent collaboration capabilities". On the other hand, the top reviewer of Workday writes "Simple to use with easy report creation and excellent AI". SmartRecruiters is most compared with Avature ATS, whereas Workday is most compared with SAP SuccessFactors, SAP HCM, PeopleSoft, Oracle Taleo and Oracle HCM Cloud. See our SmartRecruiters vs. Workday report.
See our list of best Talent Acquisition vendors.
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