We performed a comparison between Smartsheet and Trello based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to update in real-time before meetings is great."
"The most valuable feature of Smartsheet is its intuitiveness, ease of use, and overall simplicity."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"Enables coordination and sharing of information that is relatively inexpensive."
"The solution has subtasks and a rollup."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"The dashboard and the layouts are quite good."
"I appreciate the ease of creating boards and the flexibility it offers."
"I can see everything on one page, like sticky notes. It's very, very easy to use and very straightforward."
"I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you."
"Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
"Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive."
"The usability of this solution is its most valuable feature. It offers a great flow of creating a business rule that allows you to just add identifiers and qualifiers."
"What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done."
"Trello is not as complex as most of the other products are."
"I'd like to see them add more features to their automation."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"They should improve the solution's integration with API."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
"Smartsheet could be improved to be a ticketing system. It would be nice to have a system to do everything."
"We have to manually put in every dependency in Smartsheet."
"The tool should be able to predict the task completion dates based on the date assigned and sprint dates. It is also not commercial compared to competitors."
"The documentation is not readily accessible. It is difficult to connect with technical support. Additionally, their knowledge base seems limited."
"There aren't as many tracking tools."
"If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."
"Trello has become complex over the years."
"In the card area, you should not be able to modify so easily what is already written, as this can cause loss of information."
"Unstructured data cannot be directly used; it needs to be structured first."
"The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement."
Smartsheet is ranked 4th in Project Management Software with 33 reviews while Trello is ranked 8th in Project Management Software with 37 reviews. Smartsheet is rated 8.2, while Trello is rated 8.4. The top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". On the other hand, the top reviewer of Trello writes "The solution is easy to set up, extremely stable, and is available on multiple devices". Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and OpenText Project and portfolio Management, whereas Trello is most compared with Asana, Wrike, Jira, monday.com and Zoho Projects. See our Smartsheet vs. Trello report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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