We performed a comparison between Smartsheet and Trello based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"Smartsheet offers more than Project because it's similar to a table-based, database-type system. It's like a hybrid between Excel and project software. We were able to enter the formulas and do much of the automation. We added budgets to it and linked them to a vendor page. Smartsheet let us integrate the budget into the project seamlessly. With Project, we needed to open up Excel."
"It is a stable and scalable solution."
"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."
"Smartsheet is a really good tool for collaboration."
"Their support is awesome. We are on an enterprise plan and there is a customer success at Smartsheet and anyone from our licensed users can just send an email to them and they respond as soon as possible."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"Smartsheet is stable."
"Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
"Kanban is the best feature of the tool."
"All the features are valuable but the data extraction is extremely helpful for automation."
"Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management."
"I think task management, prioritization, rankings, and collaboration features are useful."
"Trello is not as complex as most of the other products are."
"Projects do not take as long and meetings take less time, since you know the status of developments or tests."
"I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you."
"The product must include more modules for project management."
"They provide a limited number of sheets which is not enough."
"It would be beneficial to enhance user-friendliness and make it less complex while maintaining its overall excellence as a product."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"The long-term timelines could be improved, especially the visuals on the projection Gantt chart."
"The system can become more challenging to use in more complex scenarios, requiring additional add-ons that can be quite costly."
"Smartsheet needs to improve the user interface."
"It's really simple, which is a good thing, but it only does one thing for us."
"The product is not easy to use."
"It is not a scalable product."
"Being able to export reports from Trello, general reports, or board reports, would improve the solution for me as a manager."
"Users should be able to log their time against the tasks and visual reports should be available in Trello for time spent."
"Trello has become complex over the years."
"The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement."
"Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them."
Smartsheet is ranked 4th in Project Management Software with 26 reviews while Trello is ranked 8th in Project Management Software with 28 reviews. Smartsheet is rated 8.0, while Trello is rated 8.4. The top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". On the other hand, the top reviewer of Trello writes "Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality". Smartsheet is most compared with Microsoft Project, Spreadsheet.com, ServiceNow Strategic Portfolio Management, Adobe Workfront and QuickBase, whereas Trello is most compared with Asana, Wrike, Jira, monday.com and Zoho Projects. See our Smartsheet vs. Trello report.
See our list of best Project Management Software vendors and best Project Portfolio Management vendors.
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