Prisma Cloud is highlighted for its cost-effectiveness, security capabilities, and comprehensive features. Snyk is praised for its vulnerability detection capabilities. Both solutions could improve their user interface, Prisma Cloud users shared that documentation needs improvement, while Snyk could enhance its integration capabilities. The customer service for both products is highly rated.
The summary above is based on 150 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Snyk users. To access the review's full transcripts, download our report.
"I like Palo Alto's threat protection and Wi-Fi coverage. It has advanced features like DNS security and sandboxing. The automation capabilities are excellent."
"The product is quite good for providing multi-clouds or cross-cloud security from a single-pane -of-glass."
"The dynamic workload identity creation, attestation, and assignment is the best feature. In addition, the application dependency map across heterogeneous environments for compliance is a striking feature."
"It helps to identify the misconfigurations by monitoring regularly which helps to secure the organization's cloud environment."
"The most valuable features of Prisma Cloud are its cloud security posture management and cloud workload protection capabilities."
"The policies that come prepackaged in the tool have been very valuable to us. They're accurate and they provide good guidance as to why the policy was created, as well as how to remediate anything that violates the policy."
"The most valuable feature is the continuous cloud compliance monitoring and alerting."
"I find the CSPM area to be a more valuable and flexible feature."
"It has improved our vulnerability rating and reduced our vulnerabilities through the tool during the time that we've had it. It's definitely made us more aware, as we have removed scoping for existing vulnerabilities and platforms since we rolled it out up until now."
"We're loving some of the Kubernetes integration as well. That's really quite cool. It's still in the early days of our use of it, but it looks really exciting. In the Kubernetes world, it's very good at reporting on the areas around the configuration of your platform, rather than the things that you've pulled in. There's some good advice there that allows you to prioritize whether something is important or just worrying. That's very helpful."
"Snyk performs software composition analysis (SCA) similar to other expensive tools."
"Snyk has given us really good results because it is fully automated. We don't have to scan projects every time to find vulnerabilities, as it already stores the dependencies that we are using. It monitors 24/7 to find out if there are any issues that have been reported out on the Internet."
"The most valuable features are their GitLab and JIRA integrations. The GitLab integration lets us pull projects in pretty easily, so that it's pretty minimal for developers to get it set up. Using the JIRA integration, it's also pretty easy to get the information that is generated, as a result of that GitLab integration, back to our teams in a non-intrusive way and in a workflow that we are already using."
"Snyk categorizes the level of vulnerability into high, medium, and low, which helps organizations prioritize which issues to tackle first."
"Snyk helps me pinpoint security errors in my code."
"There are many valuable features. For example, the way the scanning feature works. The integration is cool because I can integrate it and I don't need to wait until the CACD, I can plug it in to our local ID, and there I can do the scanning. That is the part I like best."
"The user interface should be improved and made easier."
"The visibility on the SIEM needs to be streamlined so we can get the data without any issues."
"The Palo Alto support needs to improve."
"The access controls for our bank roles were not granular enough. We needed specific people to do particular actions, and we often had to give some people way too much access for them to be able to do what they needed in Prisma. They couldn't do their jobs if they didn't have that level of access, so other people had to do that part for them. It would help to have more granular role-based access controls."
"Though Prisma Cloud by Palo Alto Networks provides excellent security, is a pioneer in this space, and knows what it's doing, from a user perspective, it would have been better if it was a little easier to use."
"Some of the usability within the Compute functionality needs improvement. I think when Palo Alto added on the Twistlock functionality, they added a Compute tab on the left side of the navigation. Some of the navigation is just a little dense. There is a lot of navigation where there is a tab and dropdowns. So, just improving some of the navigation where there is just a very dense amount of buttons and drop-down menus, that is probably the only thing, which comes from having a lot of features. Because there are a lot of buttons, just navigating around the platform can be a little challenging for new users."
"I have some challenges customizing and personalizing some of the capabilities in the CSPM in terms of new policies and services. We have to reconfigure and rebuild the CSPM."
"Prisma is good about compliance, and their support is excellent, but they struggle with automation and integration. They need to stay on top of the newest types of connectors. How can you connect other applications and other tools in order for this to work cohesively? That's a challenge."
"A feature we would like to see is the ability to archive and store historical data, without actually deleting it. It's a problem because it throws my numbers off. When I'm looking at the dashboard's current vulnerabilities, it's not accurate."
"Could include other types of security scanning and statistical analysis"
"They were a couple of issues which happened because Snyk lacked some documentation on the integration side. Snyk is lacking a lot of documentation, and I would like to see them improve this. This is where we struggle a bit. For example, if something breaks, we can't figure out how to fix that issue. It may be a very simple thing, but because we don't have the proper documentation around an issue, it takes us a bit longer."
"The solution's reporting and storage could be improved."
"I think Snyk should add more of a vulnerability protection feature in the tool since it is an area where it lacks."
"It would be great if they can include dynamic, interactive, and run-time scanning features. Checkmarx and Veracode provide dynamic, interactive, and run-time scanning, but Snyk doesn't do that. That's the reason there is more inclination towards Veracode, Checkmarx, or AppScan. These are a few tools available in the market that do all four types of scanning: static, dynamic, interactive, and run-time."
"The way Snyk notifies if we have an issue, there are a few options: High vulnerability or medium vulnerability. The problem with that is high vulnerabilities are too broad, because there are too many. If you enable notifications, you get a lot of notifications, When you get many notifications, they become irrelevant because they're not specific. I would prefer to have control over the notifications and somehow decide if I want to get only exploitable vulnerabilities or get a specific score for a vulnerability. Right now, we receive too many high vulnerabilities. If we enable notifications, then we just get a lot of spam message. Therefore, we would like some type of filtering system to be built-in for the system to be more precise."
"I would like to give further ability to grouping code repositories, in such a way that you could group them by the teams that own them, then produce alerting to those teams. The way that we are seeing it right now, the alerting only goes to a couple of places. I wish we could configure the code to go to different places."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Container Security with 83 reviews while Snyk is ranked 5th in Container Security with 41 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Snyk is rated 8.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Snyk writes "Performs software composition analysis (SCA) similar to other expensive tools". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and Red Hat Advanced Cluster Security for Kubernetes, whereas Snyk is most compared with SonarQube, Black Duck, Fortify Static Code Analyzer, Veracode and GitHub. See our Prisma Cloud by Palo Alto Networks vs. Snyk report.
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