Compare SolarWinds AppOptics vs. Splunk IT Service Intelligence (ITSI)

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Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: October 2020.
442,194 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"The reporting of the solution is very good.""Technical support is always live and they're supportive."

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"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.""The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.""We liked the built-in calculation of health scores."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models.""AppOptics would benefit from having a much more centralized view."

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"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.""The problem becomes the price, as Splunk is an expensive product.""We also faced challenges relating to UI development."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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Information Not Available
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
Top Answer: The reporting of the solution is very good.
Top Answer: The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and… more »
Top Answer: We primarily use the solution to bring up all the inventory information used for the whole deployment. The tool was… more »
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability AppOptics, SolarWinds TraceView, Librato
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VMware
SolarWinds
Splunk
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems. 

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.

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Learn more about VMware Tanzu Observability by Wavefront
Learn more about SolarWinds AppOptics
Learn more about Splunk IT Service Intelligence (ITSI)
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftTraxoCovea Insurance BTE TechnologyDataristaTransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Top Industries
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider17%
Financial Services Firm9%
Retailer6%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider17%
Media Company6%
Financial Services Firm6%
VISITORS READING REVIEWS
Financial Services Firm36%
Computer Software Company25%
Comms Service Provider11%
Outsourcing Company7%
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: October 2020.
442,194 professionals have used our research since 2012.
SolarWinds AppOptics is ranked 25th in Application Performance Management (APM) with 2 reviews while Splunk IT Service Intelligence (ITSI) is ranked 17th in Application Performance Management (APM) with 3 reviews. SolarWinds AppOptics is rated 7.6, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of SolarWinds AppOptics writes "Offers valuable reporting features and stability but it needs better performance monitoring". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". SolarWinds AppOptics is most compared with Dynatrace, AppDynamics, SolarWinds Server and Application Monitor, ThousandEyes and Zabbix, whereas Splunk IT Service Intelligence (ITSI) is most compared with SignalFx, SolarWinds NPM, Dynatrace and Loom Systems.

See our list of best Application Performance Management (APM) vendors and best IT Infrastructure Monitoring vendors.

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