Most Helpful Review
Allows us to monitor access and pull cyber reports quickly. No more searching through logs on each server.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The most valuable feature of this solution is the visibility into both attempted and failed logins.
We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before.
It performs network behavior monitoring, log monitoring, and disaster recovery monitoring.
The most valuable feature is the ease of use for the end user.
The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use.
We are able to diagnose problems before our customers.
It helps a lot because we can troubleshoot issues pretty easily.
We have used it many times to find a root cause of a live issue, then fix the problem in the applications.
Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support.
It provides easy visibility. I also like the shareable queries because we share a lot across groups.
For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly.
Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far.
I have no concerns about the stability of the product. I feel it handles the stress we put on it very well.
I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis.
The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow.
Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product.
It can be difficult for users who are inexperienced with the solution.
I imagine we will have to develop our own reports soon, this seems to be more cumbersome.
There are some API gaps that are missing.
We would like to have some type of predefined setup for the logs, making the setup easier by default.
We would like the ability to drill down into a dashboard and get into deeper levels.
There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries.
I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial.
It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement.
It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap.
If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved.
Pricing and Cost Advice
We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee.
Licensing is on devices, so if you have many, then this may be high.
The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product.
The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high.
I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value.
Pricing has been cheaper than some of the competing tools, like Splunk.
If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side.
The only limit to the scalability of the product for us is how much we are willing to pay.
The price scaling comes in a bit expensive.
Purchasing the solution through the AWS Marketplace is very easy.
out of 42 in Security Information and Event Management (SIEM)
Average Words per Review
out of 44 in Log Management
Average Words per Review
Compared 36% of the time.
Compared 11% of the time.
Compared 10% of the time.
Compared 12% of the time.
Compared 11% of the time.
Compared 9% of the time.
Also Known As
|Solarwinds SIEM, TriGeo, Log and Event Manager|
When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.
|Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture.|
Learn more about SolarWinds LEM
Learn more about Sumo Logic
|NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.||Ooyala, Webjet, Akamai, Kaiser Permanente, Alaska Airlines, Hotel Tonight, Dollar Shave Club, Interactive Intelligence, Restoration Hardware, RingCentral, WD-40, Zillow, Sage Software, Tunein Radio, Lookout, Infor, Houzz, Estee Lauder, Brightcove, Actelion, Anki, Elance, Voxer, Cytobank, Medicom Health Interactive, Task Rabbit, Zscaler, Thred Up, Netskope, Tobi, Infoblox, Imperva, Okta, Medallia, RelateIQ, Bazaar Voice, Blurb, Guidewire, Apigee, Swipely, Progress Software, Card Spring, Ubiquiti Networks, Pager Duty, McGraw Hill, Acquia, Limelight Networks, Blucora, Scripps Networks Interactive, Orange, Medidata, 3 Share|
Financial Services Firm29%
Software R&D Company14%
Software R&D Company18%
Software R&D Company22%
Financial Services Firm10%
See also SolarWinds LEM Reviews, Sumo Logic Reviews, and our list of Best Security Information and Event Management (SIEM) Companies.