We performed a comparison between SolarWinds NPM and Zabbix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: In this comparison, Zabbix comes out slightly ahead because it is open-source whereas SolarWinds NPM is not.
"We can manage the entire system across the network and troubleshoot the pain points."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"Network performance is the main issue clients are facing. SolarWinds checks if a node is down, and we can set thresholds for performance metrics. For example, we set it up to get an alert automatically if a value is over 80 percent. It has a full dashboard that covers CP, hard disk, and node monitoring."
"SolarWinds' network and server application monitoring features are strong."
"We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"Health and communication links availability."
"The solution is stable."
"We like the user-interface for this solution, which makes it an easy to use tool."
"Dashboard and the customization of the items and triggers are the most valuable features."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"The solution is quite mature and very stable."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"Zabbix is an excellent performance monitoring tool."
"The Wi-Fi side needs improvement."
"The price of the solution can be improved."
"I would like to have a Syslog server module for this product. That would make the solution better."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"Complex and overly detailed setup."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"Technical support and releases are not particularly reliable."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"The integration of the product is not so easy, especially when it comes to the application database."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
"The networking monitor is not too easy to work with."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 98 reviews. SolarWinds NPM is rated 8.2, while Zabbix is rated 8.2. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". SolarWinds NPM is most compared with PRTG Network Monitor, ManageEngine OpManager, ThousandEyes, LogicMonitor and Entuity, whereas Zabbix is most compared with Centreon, Checkmk, Nagios XI, Nagios Core and Amazon CloudWatch. See our SolarWinds NPM vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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Hello ,
just to let you know about my modest contribution, indeed its two tools are very practical: The choice of one of the solutions depends on two factors:
- The price and the competence of the system administrators
Zabbix is a free tool and requires a strong Linux, Scripting skill for all that is custom supervision. integration with third-party tools ( Grafana Dashbord , Ticketing Tools ...)
Solarwinds is very intuitive and complete (reporting, view, resources, NOC view) all its features are integrated and easily configurable.
Regards
Arsène