Compare SolarWinds NPM vs. Splunk IT Service Intelligence (ITSI)

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Most Helpful Review
Find out what your peers are saying about SolarWinds NPM vs. Splunk IT Service Intelligence (ITSI) and other solutions. Updated: May 2021.
502,104 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."

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"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments.""I can do everything remotely, including running PowerShell scripts or performing standard updates.""It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.""We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.""All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great.""The connectivity of the solution is very good.""A product that is well-tested and trusted in demanding situations.""The most valuable feature of this solution is the alerts."

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"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate.""The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity.""We liked the built-in calculation of health scores.""The flexibility to develop and consolidate many solutions into one platform is great."

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Cons
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."

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"Application Performance Monitoring should be included in this solution.""I would like to see integration with antivirus or other security endpoint solutions.""This solution would benefit from expanding on the capabilities within the API.""We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak.""Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing.""My team has had a lot of issues with support.""The only thing that can be improved is to continually add to the existing capabilities of the product.""It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."

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"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.""The problem becomes the price, as Splunk is an expensive product.""We also faced challenges relating to UI development.""Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."

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Pricing and Cost Advice
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."

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"We have a perpetual license for this solution, and my impression is that this solution is cheap.""The cost is based on the number of nodes, so it is expensive when you have a lot of them.""It is expensive.""Some solutions are open source and free.""It is relatively inexpensive compared to other products in the same category.""It's expensive and there are costs in addition to the standard licensing.""The price is more expensive than some other products, such as ManageEngine.""I find that the pricing is acceptable."

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"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."

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Questions from the Community
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Top Answer: It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are… more »
Top Answer: From my point of view, SolarWind is the best tool.
Top Answer: We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of… more »
Top Answer: The flexibility to develop and consolidate many solutions into one platform is great.
Top Answer: I would prefer that the price be reduced, as it would be easier to implement it and to sell it.
Top Answer: Some of our customers occasionally require the development of the connectors when there are no native connectors so that… more »
Popular Comparisons
Also Known As
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
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Overview

Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.

Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.

Offer
Learn more about Auvik
Learn more about SolarWinds NPM
Learn more about Splunk IT Service Intelligence (ITSI)
Sample Customers
Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Top Industries
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company23%
Financial Services Firm8%
Government5%
REVIEWERS
Healthcare Company15%
Comms Service Provider12%
Financial Services Firm10%
Government7%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider21%
Government9%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company24%
Financial Services Firm23%
Comms Service Provider13%
Government9%
Company Size
No Data Available
REVIEWERS
Small Business30%
Midsize Enterprise19%
Large Enterprise51%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise12%
Large Enterprise59%
No Data Available
Find out what your peers are saying about SolarWinds NPM vs. Splunk IT Service Intelligence (ITSI) and other solutions. Updated: May 2021.
502,104 professionals have used our research since 2012.

SolarWinds NPM is ranked 3rd in IT Infrastructure Monitoring with 21 reviews while Splunk IT Service Intelligence (ITSI) is ranked 27th in IT Infrastructure Monitoring with 4 reviews. SolarWinds NPM is rated 8.2, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, Wireshark, PRTG Network Monitor and WhatsUp Gold, whereas Splunk IT Service Intelligence (ITSI) is most compared with Dynatrace, SignalFx, Loom Systems, Moogsoft and Cisco Intersight. See our SolarWinds NPM vs. Splunk IT Service Intelligence (ITSI) report.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.