Compare SolarWinds NPM vs. Sumo Logic

SolarWinds NPM is ranked 5th in Network Monitoring Software with 13 reviews while Sumo Logic is ranked 6th in Log Management with 10 reviews. SolarWinds NPM is rated 7.8, while Sumo Logic is rated 8.6. The top reviewer of SolarWinds NPM writes "It is very flexible, and the reporting is quite nice". On the other hand, the top reviewer of Sumo Logic writes "The dashboards are great. We use them for monitoring certain events". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor and ManageEngine OpManager, whereas Sumo Logic is most compared with LogRhythm NextGen SIEM, Splunk and Datadog. See our SolarWinds NPM vs. Sumo Logic report.
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3,828 views|2,785 comparisons
Most Helpful Review
MohammedAlkhabbat
Find out what your peers are saying about SolarWinds NPM vs. Sumo Logic and other solutions. Updated: July 2019.
399,540 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It is a central solution in terms of how to actually use it. It has a very easy dashboard. Everything is concise. We are able to create custom sensors. For different parts of the business, we have many products across many environments, and it works for everything.The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature.The most valuable feature is the ability to span multiple technologies and multiple vendors.We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business.It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time.It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up.We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us.

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The most valuable feature of this solution is the alerts.We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.This has helped us to monitor the availability of our routers, switches, servers, and virtual environments.The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour.We can proactively fix historical issues, so we won't face those problems in future.You can monitor performance counters effortlessly.One of the best features is the reports feature.

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We are able to diagnose problems before our customers.It helps a lot because we can troubleshoot issues pretty easily.We have used it many times to find a root cause of a live issue, then fix the problem in the applications.Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support.It provides easy visibility. I also like the shareable queries because we share a lot across groups.For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly.Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far.I have no concerns about the stability of the product. I feel it handles the stress we put on it very well.

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Cons
With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied.I have an issue with DFS, distributed file services... there isn't one by default. Taking into account the difference between DFS and DFSR as well would be great.The dashboarding definitely needs improvement.The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back.The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it.While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly.Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.

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It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution.We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak.This solution would benefit from expanding on the capabilities within the API.Application Performance Monitoring should be included in this solution.The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable.It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow.It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself.Consolidation of platforms would provide a smoother experience.

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There are some API gaps that are missing.We would like to have some type of predefined setup for the logs, making the setup easier by default.We would like the ability to drill down into a dashboard and get into deeper levels.There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries.I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial.It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement.It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap.If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved.

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Pricing and Cost Advice
We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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It is expensive.Some solutions are open source and free.We have a perpetual license for this solution, and my impression is that this solution is cheap.The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.

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The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product.The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high.I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value.Pricing has been cheaper than some of the competing tools, like Splunk.If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side.The only limit to the scalability of the product for us is how much we are willing to pay.The price scaling comes in a bit expensive.Purchasing the solution through the AWS Marketplace is very easy.

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Also Known As
PRTGSolarwinds Network Performance Monitor
Learn
Paessler AG
SolarWinds
Sumo Logic
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture.
Offer
Get ahead of IT infrastructure issues

With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

Learn more about SolarWinds NPM
Learn more about Sumo Logic
Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank Microsoft, Federal Express, Hewlett-Packard, and MasterCardOoyala, Webjet, Akamai, Kaiser Permanente, Alaska Airlines, Hotel Tonight, Dollar Shave Club, Interactive Intelligence, Restoration Hardware, RingCentral, WD-40, Zillow, Sage Software, Tunein Radio, Lookout, Infor, Houzz, Estee Lauder, Brightcove, Actelion, Anki, Elance, Voxer, Cytobank, Medicom Health Interactive, Task Rabbit, Zscaler, Thred Up, Netskope, Tobi, Infoblox, Imperva, Okta, Medallia, RelateIQ, Bazaar Voice, Blurb, Guidewire, Apigee, Swipely, Progress Software, Card Spring, Ubiquiti Networks, Pager Duty, McGraw Hill, Acquia, Limelight Networks, Blucora, Scripps Networks Interactive, Orange, Medidata, 3 Share
Top Industries
REVIEWERS
Financial Services Firm13%
Comms Service Provider13%
Construction Company9%
Government4%
VISITORS READING REVIEWS
Software R&D Company35%
Comms Service Provider14%
Media Company6%
Government5%
REVIEWERS
Healthcare Company16%
Comms Service Provider11%
Financial Services Firm9%
K 12 Educational Company Or School7%
VISITORS READING REVIEWS
Software R&D Company26%
Comms Service Provider16%
Government6%
Financial Services Firm6%
VISITORS READING REVIEWS
Software R&D Company39%
Media Company11%
Comms Service Provider9%
Financial Services Firm9%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise30%
Large Enterprise39%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise11%
Large Enterprise63%
REVIEWERS
Small Business25%
Midsize Enterprise22%
Large Enterprise53%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise8%
Large Enterprise63%
REVIEWERS
Small Business18%
Midsize Enterprise9%
Large Enterprise73%
Find out what your peers are saying about SolarWinds NPM vs. Sumo Logic and other solutions. Updated: July 2019.
399,540 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.