Compare SolarWinds NPM vs. Symphony SUMMIT IT Management Suite

SolarWinds NPM is ranked 3rd in Network Monitoring Software with 13 reviews while Symphony SUMMIT IT Management Suite is ranked 64th in Network Monitoring Software. SolarWinds NPM is rated 7.8, while Symphony SUMMIT IT Management Suite is rated 0. The top reviewer of SolarWinds NPM writes "It is very flexible, and the reporting is quite nice". On the other hand, SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor and ManageEngine OpManager, whereas Symphony SUMMIT IT Management Suite is most compared with ServiceNow, BMC Helix ITSM and BMC Remedy Asset Management.
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Most Helpful Review
MohammedAlkhabbat
Use Symphony SUMMIT IT Management Suite? Share your opinion.
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in Network Monitoring Software. Updated: December 2019.
384,324 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
At the moment I'm only using 500 sensors. I pay yearly, so it's a cost that's easily swallowed.We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost.Cost was a factor when selecting this solution, but it just did everything we wanted it to do.Our licensing costs are 10,000 euros over three years.We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization.We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner.While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year.It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible.

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It is expensive.Some solutions are open source and free.We have a perpetual license for this solution, and my impression is that this solution is cheap.The pricing is very expensive for SolarWinds. That's a huge disadvantage for it.The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now.You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.

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Top Comparisons
Compared 13% of the time.
Compared 12% of the time.
Also Known As
PRTGSolarwinds Network Performance MonitorSummus IT Management Suite
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Paessler AG
SolarWinds
Symphony SUMMIT
Overview
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge. Leveraging latest technology trends like Operational Intelligence, Analytics and Automation to deliver best-in-class solutions to global customers under a single platform, SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises. The solution also provides tight integration across IT Operation functions delivering better efficiencies and higher ROI to CIO organizations. The SUMMIT Platform offers key differentiators to IT Operations Management including Operational Intelligence, Gamification, Runbook Automation, Application Control, Mobility Integration and Endpoint compliance monitoring and enforcement. Our Products: IT Service Management Software Asset Management Software Project Management Software Availability Management Software
Offer
Get ahead of IT infrastructure issues

With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

Learn more about SolarWinds NPM
Learn more about Symphony SUMMIT IT Management Suite
Sample Customers
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank Microsoft, Federal Express, Hewlett-Packard, and MasterCardMagma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
Top Industries
REVIEWERS
Financial Services Firm13%
Comms Service Provider13%
Construction Company9%
Government4%
VISITORS READING REVIEWS
Software R&D Company32%
Comms Service Provider14%
Media Company7%
Government6%
REVIEWERS
Healthcare Company16%
Comms Service Provider11%
Financial Services Firm9%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company23%
Comms Service Provider14%
Healthcare Company8%
Financial Services Firm7%
No Data Available
Company Size
REVIEWERS
Small Business31%
Midsize Enterprise31%
Large Enterprise38%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise11%
Large Enterprise60%
REVIEWERS
Small Business25%
Midsize Enterprise22%
Large Enterprise53%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise16%
Large Enterprise56%
No Data Available
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in Network Monitoring Software. Updated: December 2019.
384,324 professionals have used our research since 2012.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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