Compare SolarWinds NPM vs. Zabbix

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SolarWinds NPM Logo
31,408 views|21,275 comparisons
Zabbix Logo
44,736 views|32,691 comparisons
Most Helpful Review
Find out what your peers are saying about SolarWinds NPM vs. Zabbix and other solutions. Updated: September 2020.
438,725 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual.""It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there.""The most valuable feature is the graphical user interface.""The alerting and usage tracking notifications on disk space capacity, network and processor utilization.""Technical support has always been great. They are very responsive. We've been satisfied with their level of support.""The interface is user-friendly, making it easy to use.""The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes.""The most valuable feature of this solution is the alerts."

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"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies.""Zabbix is both stable and scalable.""The best thing about Zabbix is the integration and the APIs that are included are very fast""The integration capabilities and APIs are the best part.""The most valuable feature is the alert and alarm monitoring.""We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix.""The implementation process is very straightforward.""The most valuable feature is the support for monitoring Cisco switches."

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Cons
"Technical support and releases are not particularly reliable.""It has covered everything, so no improvement is required at their end. The only thing is the price.""SolarWinds needs to be improved such that it is on par with the leading products in the market.""Complex and overly detailed setup.""There needs to be more integration of widgets, especially for reporting purposes.""Having more technical and support resources available in Saudi Arabia would be helpful.""In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node.""It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."

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"The documentation could be improved.""For us, the initial setup was complex""The only improvement I would suggest, revolves around its AI and ML capabilities.""If Zabbix had a better dashboard then it would be nice.""I would like to see a more flexible mobile client, and better HA out of the box.""The server monitoring could be better.""The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have.""The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."

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Pricing and Cost Advice
"It is too expensive.""It is not an expensive product.""USD $15,000 annually for maintenance.""I find that the pricing is acceptable.""It is expensive.""Some solutions are open source and free.""We have a perpetual license for this solution, and my impression is that this solution is cheap.""The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."

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"We purchased Zabbix for a good price, including support""I was using the free, Community Edition."

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Answers from the Community
Harikanth N
author avatarreviewer1167231 (Co-Founder at a tech services company with 1-10 employees)
Real User

Disclaimer: Following 2+ decades of working with big-vendor IT Ops Mgmt Software - including being technical consultant employed by a global ITOM vendor - I have formed a business focussed on Zabbix. I will do my best to remain neutral.

For me, both are flexible, highly configurable, stable solutions with a solid history and reputation. In terms of raw features there very little to choose between them.

IT monitoring solutions have, in my opinion, entered a 'Red Queen Game' phase of evolution. This means that big vendors are introducing features purely because other vendors have them rather than because customers need them. In turn, this leads to justifying annual license increases to support features that are not relevant to the vast majority of customers. To balance that statement a little, I'm sure every individual feature in a given product is used somewhere. Big vendors must recoup development costs. For example, if a large multi-national Telco demands a feature then that feature will be developed and incorporated into the product. The cost of that development will be recouped in the following year's maintenance renewal contract and spread across ALL users of the product irrespective of whether a given feature is used.

However, I digress. Your question was regarding Zabbix vs. Solarwinds

Where there is a significant difference is in the Total Cost of Ownership. Zabbix is a true Open Source solution with zero licensing cost. Paid support is available directly from Zabbix. I can't comment directly on SolarWinds support, however the majority of major vendors typically charge approximately 22% of the original purchase price (plus an annual uplift) for support and maintenance. Zabbix support, directly from Zabbix, is not dependant on the number of devices being monitored. Zabbix's support is based on the number of Zabbix servers and proxies deployed.

I believe, albeit only anecdotally, that Zabbix offers better scalability and performance compared to Solarwinds.

Where Solarwinds does seem to impress is in the visual side. Graphs and navigation is "prettier" than Zabbix.

Both solutions offer agent-based and agentless monitoring, discovery, templates, alerting, correlation etc.

In my opinion, because the IT monitoring market has evolved to become almost commoditized there is no "better" or "worse" product. The criteria is no longer which is the better product, but which product meets your specific needs at your specific budget. And don't forget that with any tool you will need to administer and maintain it. At this point, the ability and skills of the administrator needs to be considered as well.

For me, it's Zabbix every time but then again, I would say that wouldn't I.

author avatarFEUDJIO TSOPGUE ARSENE
Real User

Hello ,

just to let you know about my modest contribution, indeed its two tools are very practical: The choice of one of the solutions depends on two factors:
- The price and the competence of the system administrators

Zabbix is ​​a free tool and requires a strong Linux, Scripting skill for all that is custom supervision. integration with third-party tools ( Grafana Dashbord , Ticketing Tools ...)

Solarwinds is very intuitive and complete (reporting, view, resources, NOC view) all its features are integrated and easily configurable.

Regards

Arsène

Questions from the Community
Top Answer: SolarWinds consists of several modules from NetFlow/IPFix to config management. Typically the NetFlow piece is used in comparison with NetScout nGenius/Infinistream ASI. NetScout Infinistream and… more »
Top Answer: Disclaimer: Following 2+ decades of working with big-vendor IT Ops Mgmt Software - including being technical consultant employed by a global ITOM vendor - I have formed a business focussed on Zabbix… more »
Top Answer: The most valuable feature of this solution is the alerts.
Top Answer: Please check this link also https://www.appsandreports.com/all-software-categories
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44,736
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12
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8.1
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Also Known As
Solarwinds Network Performance Monitor
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SolarWinds
Zabbix
Overview

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

Offer
Learn more about SolarWinds NPM
Learn more about Zabbix
Sample Customers
Microsoft, Federal Express, Hewlett-Packard, and MasterCardBodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
Top Industries
REVIEWERS
Healthcare Company15%
Comms Service Provider11%
Financial Services Firm10%
Manufacturing Company6%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider14%
Government8%
Media Company5%
REVIEWERS
Financial Services Firm15%
Computer Software Company15%
Comms Service Provider8%
Aerospace/Defense Firm8%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider16%
Media Company8%
Government5%
Company Size
REVIEWERS
Small Business24%
Midsize Enterprise21%
Large Enterprise54%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise9%
Large Enterprise62%
REVIEWERS
Small Business45%
Midsize Enterprise20%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise17%
Large Enterprise63%
Find out what your peers are saying about SolarWinds NPM vs. Zabbix and other solutions. Updated: September 2020.
438,725 professionals have used our research since 2012.
SolarWinds NPM is ranked 4th in Network Monitoring Software with 19 reviews while Zabbix is ranked 1st in Network Monitoring Software with 13 reviews. SolarWinds NPM is rated 8.0, while Zabbix is rated 8.0. The top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". On the other hand, the top reviewer of Zabbix writes "Reasonable network monitoring which works okay if you don't mind the glitches". SolarWinds NPM is most compared with PRTG Network Monitor, ManageEngine OpManager, Wireshark, WhatsUp Gold and Nagios XI, whereas Zabbix is most compared with Centreon, Splunk, Nagios Core, Icinga and Pandora FMS. See our SolarWinds NPM vs. Zabbix report.

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