We performed a comparison between SolarWinds NPM and Zabbix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: In this comparison, Zabbix comes out slightly ahead because it is open-source whereas SolarWinds NPM is not.
"We can manage the entire system across the network and troubleshoot the pain points."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay."
"The flexibility of this solution is amazing."
"The most valuable feature is the support for monitoring Cisco switches."
"Dashboard and the customization of the items and triggers are the most valuable features."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"The most valuable feature is the protocol to manage anything."
"The Wi-Fi side needs improvement."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
"Technical support and releases are not particularly reliable."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"They have had a rather large security breach in the past. It's cost some companies customers."
"The interface could be made more user-friendly."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"Application Performance Monitoring should be included in this solution."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"The documentation could be improved."
"Having a more customizable interface and dashboard would be an improvement."
"Zabbix is not easy to configure, and upgrading is also an issue."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"If you want to use all of the features then you have to pay a licensing fee."
"I would like to see a more flexible mobile client, and better HA out of the box."
"Zabbix technical support is sold separately."
Earn 20 points
SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 30 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 25 reviews. SolarWinds NPM is rated 8.2, while Zabbix is rated 8.2. The top reviewer of SolarWinds NPM writes "Simple to set up with good visualizations and helpful support". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". SolarWinds NPM is most compared with PRTG Network Monitor, ManageEngine OpManager, ThousandEyes, LogicMonitor and Meraki Dashboard, whereas Zabbix is most compared with Centreon, Checkmk, Nagios XI, Nagios Core and Amazon CloudWatch. See our SolarWinds NPM vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Hello ,
just to let you know about my modest contribution, indeed its two tools are very practical: The choice of one of the solutions depends on two factors:
- The price and the competence of the system administrators
Zabbix is a free tool and requires a strong Linux, Scripting skill for all that is custom supervision. integration with third-party tools ( Grafana Dashbord , Ticketing Tools ...)
Solarwinds is very intuitive and complete (reporting, view, resources, NOC view) all its features are integrated and easily configurable.
Regards
Arsène