Compare SolarWinds NPM vs. Zenoss Service Dynamics

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Most Helpful Review
Find out what your peers are saying about SolarWinds NPM vs. Zenoss Service Dynamics and other solutions. Updated: May 2021.
513,091 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.""Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.""Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.""Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."

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"It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.""We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay.""All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great.""The connectivity of the solution is very good.""A product that is well-tested and trusted in demanding situations.""The most valuable feature of this solution is the alerts.""The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need.""I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."

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"The most valuable feature is the flexible discovery mechanism.""They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.""The product offers good documentation that helps with initial training."

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Cons
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.""There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way.""Their pricing model needs improvement.""In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."

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"This solution would benefit from expanding on the capabilities within the API.""We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak.""Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing.""My team has had a lot of issues with support.""The only thing that can be improved is to continually add to the existing capabilities of the product.""It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution.""Sometimes there are issues when upgrading to a new version of the product.""It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."

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"The inclusion of a feature to show a graphical view of the network would be a helpful improvement.""There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex""It would be ideal if the product offered sound alerts."

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Pricing and Cost Advice
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model.""Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

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"It is expensive.""Some solutions are open source and free.""It is relatively inexpensive compared to other products in the same category.""It's expensive and there are costs in addition to the standard licensing.""The price is more expensive than some other products, such as ManageEngine.""I find that the pricing is acceptable.""USD $15,000 annually for maintenance.""It is not an expensive product."

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"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

More Zenoss Service Dynamics Pricing and Cost Advice »

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Questions from the Community
Top Answer: Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time… more »
Top Answer: Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an… more »
Top Answer: As I went through learning the querying, it could have been a little more intuitive. I'm still fresh into the system. In… more »
Top Answer: It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are… more »
Top Answer: From my point of view, SolarWind is the best tool.
Top Answer: We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of… more »
Top Answer: In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a… more »
Top Answer: The product offers good documentation that helps with initial training.
Top Answer: The product offers both a community and enterprise-level version. I've deployed both.
Popular Comparisons
Also Known As
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
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Overview

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Remotely Monitor and Optimize Your IT Operations

Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.

Learn more about SolarWinds NPM
Learn more about Zenoss Service Dynamics
Sample Customers
Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Manufacturing Company24%
Comms Service Provider19%
Government5%
REVIEWERS
Healthcare Company15%
Comms Service Provider12%
Financial Services Firm10%
Government7%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider21%
Government9%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider16%
Media Company5%
Healthcare Company5%
Company Size
No Data Available
REVIEWERS
Small Business30%
Midsize Enterprise19%
Large Enterprise51%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise22%
Large Enterprise53%
No Data Available
Find out what your peers are saying about SolarWinds NPM vs. Zenoss Service Dynamics and other solutions. Updated: May 2021.
513,091 professionals have used our research since 2012.

SolarWinds NPM is ranked 3rd in Network Monitoring Software with 19 reviews while Zenoss Service Dynamics is ranked 21st in Network Monitoring Software with 3 reviews. SolarWinds NPM is rated 8.2, while Zenoss Service Dynamics is rated 9.4. The top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Good user experience with an easy initial setup and good documentation". SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, Wireshark, PRTG Network Monitor and LogicMonitor, whereas Zenoss Service Dynamics is most compared with Zabbix, SCOM, Splunk, Dynatrace and AppDynamics. See our SolarWinds NPM vs. Zenoss Service Dynamics report.

See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.