SolarWinds Pingdom vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between SolarWinds Pingdom and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SolarWinds Pingdom vs. SolarWinds Server and Application Monitor Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.""Once you set the threshold on your environment, it feels very real-time""There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work.""The most valuable features are monitoring and reporting."

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"The more valuable feature of this solution is the Exchange feature.""The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds.""It's good at monitoring system-specific things like ports, services.""I'd rate technical support at eight out of ten. They are helpful and fast.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time.""There are many valuable features, including the network configuration manager, and the network performance manager.""Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"

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Cons
"Technical support could use some improvement.""Pingdom is always improving everything in its product. So, they should work on the GUI.""I would like to see better integration with other products.""Some of the functions could improve by making them easier."

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"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system.""The current script monitoring feature has limitations, especially when dealing with custom scripts.""I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial.""A lot of times, we have to do a lot of manual cleanups.""One area that could benefit from improvement is its performance""Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL.""Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based.""The setup was complex. We had local support to assist us."

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Pricing and Cost Advice
  • "This price of this solution is reasonable."
  • "The license was paid yearly and included technical support."
  • "While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
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  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
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    Questions from the Community
    Top Answer:One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
    Top Answer:Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping… more »
    Top Answer:SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with… more »
    Top Answer:The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet… more »
    Top Answer:Among the major monitoring solutions, especially considering that free monitoring tools are available, it is relatively affordable. When compared to other licensed models in the market, it stands out… more »
    Top Answer:The current script monitoring feature has limitations, especially when dealing with custom scripts.
    Ranking
    Views
    934
    Comparisons
    606
    Reviews
    2
    Average Words per Review
    553
    Rating
    7.5
    Views
    5,223
    Comparisons
    3,481
    Reviews
    9
    Average Words per Review
    427
    Rating
    7.4
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Overview

    SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

    1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

    2. Page speed performance monitoring and page rankings.

    3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

    4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    Spotify, MailChimp, Slack, Twitter
    Andr. L. Riis AS, NetSuite
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company8%
    Financial Services Firm7%
    Manufacturing Company4%
    REVIEWERS
    Financial Services Firm21%
    Construction Company14%
    Recruiting/Hr Firm7%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Educational Organization40%
    Computer Software Company10%
    Government9%
    Financial Services Firm6%
    Company Size
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise62%
    Large Enterprise28%
    REVIEWERS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    SolarWinds Pingdom vs. SolarWinds Server and Application Monitor
    March 2024
    Find out what your peers are saying about SolarWinds Pingdom vs. SolarWinds Server and Application Monitor and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    SolarWinds Pingdom is ranked 47th in Application Performance Monitoring (APM) and Observability with 2 reviews while SolarWinds Server and Application Monitor is ranked 19th in Application Performance Monitoring (APM) and Observability with 11 reviews. SolarWinds Pingdom is rated 7.8, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "The component and cable monitoring features are good, but the interface is slow ". SolarWinds Pingdom is most compared with Azure Monitor, Solarwinds Web Performance Monitor, Grafana, New Relic and Catchpoint, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery. See our SolarWinds Pingdom vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.