SolarWinds Pingdom vs Zabbix comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between SolarWinds Pingdom and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SolarWinds Pingdom vs. Zabbix Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Once you set the threshold on your environment, it feels very real-time""There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work.""One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.""The most valuable features are monitoring and reporting."

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"Simple network monitoring that is easy to install and manage.""We are able to do problem determination on runaway processes.""Zabbix is quite stable once it is set up. We haven't had any post-setup issues.""Every new asset placed in the environment can be automatically detected, predicting human failures.""The solution is stable.""The most valuable feature is monitoring.""The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools.""The most valuable feature is network traffic monitoring."

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Cons
"Technical support could use some improvement.""Pingdom is always improving everything in its product. So, they should work on the GUI.""I would like to see better integration with other products.""Some of the functions could improve by making them easier."

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"It would be helpful if they translated the documentation to Cyrillic languages.""The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves.""The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues.""They should open an SSH session from the web interface.""The reports are not great and should be improved.""We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great.""There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting.""Documentation terminology could be improved."

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Pricing and Cost Advice
  • "This price of this solution is reasonable."
  • "The license was paid yearly and included technical support."
  • "While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
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  • "It’s free of cost."
  • "It is a true open-source solution, so there are no licensing costs."
  • "The product is an open source and free solution."
  • "It's free software released under the GNU/GPL license."
  • "There are no licenses."
  • "We’re using the free version, which covers all our current needs."
  • "It is free, which allows us to reduce costs."
  • "I was using the free, Community Edition."
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    Questions from the Community
    Top Answer:One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
    Top Answer:Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping… more »
    Top Answer:SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with… more »
    Top Answer:In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further… more »
    Top Answer:Zabbix itself is free, but professional support is paid. They have different pricing tiers based on the category and enterprise level. You can find the detailed pricing policy on their website.
    Top Answer:There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast. This leads to… more »
    Ranking
    Views
    934
    Comparisons
    606
    Reviews
    2
    Average Words per Review
    553
    Rating
    7.5
    Views
    4,571
    Comparisons
    3,594
    Reviews
    24
    Average Words per Review
    566
    Rating
    8.4
    Comparisons
    Learn More
    Overview

    SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

    1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

    2. Page speed performance monitoring and page rankings.

    3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

    4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

    Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services. 

    It offers a wide range of features including data collection, visualization, and reporting. 

    With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

    Sample Customers
    Spotify, MailChimp, Slack, Twitter
    1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company8%
    Financial Services Firm7%
    Manufacturing Company4%
    REVIEWERS
    Computer Software Company25%
    Comms Service Provider10%
    Financial Services Firm8%
    Aerospace/Defense Firm8%
    VISITORS READING REVIEWS
    Educational Organization33%
    Computer Software Company13%
    Comms Service Provider6%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise62%
    Large Enterprise28%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise41%
    Large Enterprise41%
    Buyer's Guide
    SolarWinds Pingdom vs. Zabbix
    March 2024
    Find out what your peers are saying about SolarWinds Pingdom vs. Zabbix and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    SolarWinds Pingdom is ranked 47th in Application Performance Monitoring (APM) and Observability with 2 reviews while Zabbix is ranked 9th in Application Performance Monitoring (APM) and Observability with 25 reviews. SolarWinds Pingdom is rated 7.8, while Zabbix is rated 8.2. The top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". SolarWinds Pingdom is most compared with Azure Monitor, Solarwinds Web Performance Monitor, Grafana, New Relic and Catchpoint, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our SolarWinds Pingdom vs. Zabbix report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.