SolarWinds Pingdom vs Zenoss Cloud comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between SolarWinds Pingdom and Zenoss Cloud based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SolarWinds Pingdom vs. Zenoss Cloud Report (Updated: September 2020).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.""The most valuable features are monitoring and reporting.""Once you set the threshold on your environment, it feels very real-time""There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."

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"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.""What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue.""The custom built integration is one of the most valuable features because you can see all the especially critical items.""The most valuable feature is the flexible discovery mechanism.""Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.""The product offers good documentation that helps with initial training.""It's easy to use."

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Cons
"Some of the functions could improve by making them easier.""Pingdom is always improving everything in its product. So, they should work on the GUI.""Technical support could use some improvement.""I would like to see better integration with other products."

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"Now it is stable, but they should design threshold parameters in percentage instead of raw values.""The AI aspect needs to improve.""It would be ideal if the product offered sound alerts.""There was a problem with Zenoss and storage monitoring.""As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.""There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex""The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

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Pricing and Cost Advice
  • "This price of this solution is reasonable."
  • "The license was paid yearly and included technical support."
  • "While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
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  • "It depends on the customer, what he wants."
  • "It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
  • "The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
  • "There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
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    Questions from the Community
    Top Answer:One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
    Top Answer:Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping… more »
    Top Answer:SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with… more »
    Top Answer:In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and… more »
    Top Answer:What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates… more »
    Top Answer:There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part… more »
    Ranking
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    Average Words per Review
    553
    Rating
    7.5
    Views
    87
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    Average Words per Review
    893
    Rating
    7.0
    Comparisons
    Also Known As
    Cloud Monitoring, Zenoss Service Dynamics
    Learn More
    Zenoss
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    Overview

    SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:

    1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.

    2. Page speed performance monitoring and page rankings.

    3. Synthetic transaction monitoring from the simplest to the most complex transactions. 

    4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance. 

    Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
    Sample Customers
    Spotify, MailChimp, Slack, Twitter
    2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization54%
    Computer Software Company9%
    Financial Services Firm7%
    Manufacturing Company3%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Healthcare Company9%
    Comms Service Provider8%
    Company Size
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise61%
    Large Enterprise28%
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise67%
    Buyer's Guide
    SolarWinds Pingdom vs. Zenoss Cloud
    September 2020
    Find out what your peers are saying about SolarWinds Pingdom vs. Zenoss Cloud and other solutions. Updated: September 2020.
    765,234 professionals have used our research since 2012.

    SolarWinds Pingdom is ranked 47th in Application Performance Monitoring (APM) and Observability with 4 reviews while Zenoss Cloud is ranked 19th in Application Infrastructure with 8 reviews. SolarWinds Pingdom is rated 7.8, while Zenoss Cloud is rated 8.4. The top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". SolarWinds Pingdom is most compared with Azure Monitor, Grafana, Solarwinds Web Performance Monitor, New Relic and Catchpoint, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, Splunk Enterprise Security, ServiceNow IT Operations Management and ScienceLogic. See our SolarWinds Pingdom vs. Zenoss Cloud report.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.