We performed a comparison between SolarWinds Web Help Desk and Vision Helpdesk based on real PeerSpot user reviews.
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SolarWinds Web Help Desk is ranked 17th in Help Desk Software with 6 reviews while Vision Helpdesk is ranked 38th in Help Desk Software. SolarWinds Web Help Desk is rated 7.6, while Vision Helpdesk is rated 10.0. The top reviewer of SolarWinds Web Help Desk writes "Has good search functionalities but the interface feels clunky". On the other hand, the top reviewer of Vision Helpdesk writes "The multi-company satellite help desk feature to manage our ticketing system for multiple domains is valuable for us". SolarWinds Web Help Desk is most compared with ServiceNow and ManageEngine ServiceDesk Plus, whereas Vision Helpdesk is most compared with ServiceNow and BeyondTrust Remote Support.
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