Most Helpful Review
Use SonicWall Email Security? Share your opinion.
Use Sophos Email? Share your opinion.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Cisco Cloud Email Security (CES) has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The most valuable feature is the different content filters we are using, such as DKIM."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"This solution provides very good email security that protects us against spamming and malware."
"The anti-spam aspect of the solution is its most valuable feature."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"The deployment is very easy. It's quite straightforward."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"The reporting functionality needs to be improved."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"We would like to see more options for the customization of content filters."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"They need well-trained partners in Nigeria."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
Pricing and Cost Advice
"In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
"It is not that costly. We pay for the solution through a contractor and pay an annual fee."
"We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
"There were no other costs in addition to the standard licensing fees."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
"Pricing depends on your environment and which model you want to buy."
"We have a two-year license subscription and the price is very high."
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Questions from the Community
Top Answer: The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.
Top Answer: The reporting functionality needs to be improved.
Top Answer: I have experience as an SE for IronPort as well as a private consultant. I have used this solution in multiple… more »
Top Answer: The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing.
Top Answer: We have a two-year license subscription and the price is very high.
Top Answer: A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved. We… more »
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Compared 22% of the time.
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Also Known As
|IronPort, Cisco Email Security, ESA, Email Security Appliances||Dell SonicWALL Email Security Platform, SonicWall Hosted Email Security||Sophos Email Security|
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
|SonicWALL Email Security Platform offers powerful protection to keep email threats out. And sensitive data in. With innovative protection techniques for both inbound and outbound email plus unique management tools, the Email Security platform delivers superior email protection today while standing ready to stop the new attacks of tomorrow.|
Sophos Email is a cloud-based secure email gateway solution for Sophos Central. Built to integrate seamlessly with popular email platforms, Sophos Email is engineered to keep businesses safe from email threats, simply stopping spam, phishing, malware, and data loss.
Learn more about Cisco Email Security
Learn more about SonicWall Email Security
Learn more about Sophos Email
|SUNY Old Westbury, CoxHealth, City of Fullerton, Indra||Star Kay White, Locala Community Partnerships||Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School|
Consumer Goods Company6%
Comms Service Provider25%
Computer Software Company23%
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See our list of best Email Security vendors.