We performed a comparison between SonicWall TZ and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting you receive out of this appliance is excellent. You will not need an external management system."
"It is quite easy to handle."
"The initial setup is straightforward."
"The most valuable feature is the FortiManager for centralized management."
"The inspection and web security features are most valuable."
"It's very fast and easy to configure."
"FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
"The email protection and VPN features are the most valuable."
"We like their interface very much. It's pretty easy to use."
"The feature with SonicWall that I have found most valuable is that all the models have the same interface. We don't need to learn different interfaces in the smaller or bigger models."
"The installation is straightforward and took approximately 30 minutes."
"The most valuable features have been content filtering, and the interface is easy to navigate and to use."
"It is a scalable solution."
"The performance has been very good. Overall, the solution is quite stable."
"SonicWall TZ is a very cost-effective solution that provides good security."
"User-friendly firewall solution which scales well, is stable, and has high availability."
"Once you have Zscaler running you have access to configure it however you want."
"Most of the features that Zscaler has to offer, we will deploy."
"It is a stable solution."
"Includes advanced tech protection."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"The scalability is okay. We have around 2200 people using this solution."
"WAN load-balancing could be a lot better at detecting when a link is poor or inconsistent, and not just flat out dead."
"We have an issue with hotel guest vouchers."
"There were quite a few problems with the stability of the system."
"Fortinet needs more memory to save the log files. We need it to save the logs on the hardware and not in the cloud. I know this feature is available in FortiCloud, but if we need this log locally, it is not available."
"It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls."
"I feel that the reporting needs to be improved."
"Some of the software stability could improve."
"The ease of use could be improved."
"Although the pricing is good, it could always be lower. If we get to pay less, we're happier."
"The technical support has room for improvement."
"The solution's antivirus checking could be improved so that we can have a deeper inspection of the packets."
"In general, the company needs to think contingently and integrate more security options."
"I think content filtering is the area this product should improve. It's a little tricky to get put in correctly."
"From a support perspective, if we're talking tech support I think Silver Partners, Gold Partners, Platinum, whatever level, should have a different number to call. End users can call tech support over at SonicWall if they've paid for support as part of their AGSS or whatever services they bought. The end-user can call, or we can call, however, I don't want to be calling the same line that an end user's calling. I don't want the same response time. I need a different level of expertise."
"The small business line has less PPS throughput."
"Getting support can be slow."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"They do not provide a few components that are fundamental to differentiate the products"
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Its technical support services could be better."
SonicWall TZ is ranked 12th in Firewalls with 78 reviews while Zscaler Cloud Firewall is ranked 24th in Firewalls with 15 reviews. SonicWall TZ is rated 8.0, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of SonicWall TZ writes "Has efficient user access control feature and good technical support services ". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". SonicWall TZ is most compared with Sophos XG, Netgate pfSense, Meraki MX, SonicWall NSa and Cisco Secure Firewall, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, Palo Alto Networks NG Firewalls, OPNsense, Cisco Secure Firewall and Check Point NGFW. See our SonicWall TZ vs. Zscaler Cloud Firewall report.
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