We performed a comparison between Sophos Email Appliance [EOL] and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Since we have started using the solution, there have been fewer compromises."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"There are several features that I consider valuable."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The technical support is good and quick to resolve issues."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The solution is very easy to use, especially the cloud version which is very, very simple. There are some good templates already built-in, so we can just select the template, and you will get all the necessary functionality. The only one thing you have to do is point all your traffic in the cloud."
"The interface makes it really easy to administer and configure."
"Email encryption, because it fulfills our business needs."
"This is a stable, scalable product that provides a reliable email protection layer."
"The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection."
"The most valuable feature is the URL relay protection because it protects users from phishing attacks."
"The filtering aspect is the solution's most valuable feature."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The solution is "set and forget". You pay for it and everything is done for you."
"The anti-malware and spam features are valuable."
"The cloud-based interface is very user-friendly."
"The feature that I like the best is the fingerprinting concept."
"It is a solid and stable product."
"Symantec is a secure product."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There is room for improvement with the UI."
"The UI needs to be more user-friendly."
"The phishing and spam filters could use some improvement."
"The GUI is sometimes slow to fetch the device report and could be improved."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented."
"The reporting functionality is in major need of improvement."
"There are a few issues with integration that need to be addressed; this would help make deployment easier for new users."
"There aren't enough advanced settings. They should offer more advanced options."
"More things need to be integrated into this device, like DLP, so we can have a complete solution in one box."
"In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it."
"Reporting could have more options for users to customize desired results."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The false positive submissions must be improved."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"They really need to create a good package that competes with Microsoft."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"Sometimes the solution picks up false positive for viruses during scans."
"The product must improve the user dashboards."
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Earn 20 points
Sophos Email Appliance [EOL] doesn't meet the minimum requirements to be ranked in Email Security while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Sophos Email Appliance [EOL] is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Sophos Email Appliance [EOL] writes "An easy to use solution with reasonable pricing and good stability". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Sophos Email Appliance [EOL] is most compared with , whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection.
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