Sophos Email Appliance [EOL] vs Symantec Messaging Gateway comparison

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Executive Summary

We performed a comparison between Sophos Email Appliance [EOL] and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Since we have started using the solution, there have been fewer compromises.""Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack.""Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected.""There are several features that I consider valuable.""The most valuable feature of Microsoft Defender for Office 365 is the ease of use.""The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time.""The technical support is good and quick to resolve issues.""The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."

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"The solution is very easy to use, especially the cloud version which is very, very simple. There are some good templates already built-in, so we can just select the template, and you will get all the necessary functionality. The only one thing you have to do is point all your traffic in the cloud.""The interface makes it really easy to administer and configure.""Email encryption, because it fulfills our business needs.""This is a stable, scalable product that provides a reliable email protection layer.""The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection.""The most valuable feature is the URL relay protection because it protects users from phishing attacks.""The filtering aspect is the solution's most valuable feature."

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"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.""The solution is "set and forget". You pay for it and everything is done for you.""The anti-malware and spam features are valuable.""The cloud-based interface is very user-friendly.""The feature that I like the best is the fingerprinting concept.""It is a solid and stable product.""Symantec is a secure product.""What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."

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Cons
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types.""They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""There is room for improvement with the UI.""The UI needs to be more user-friendly.""The phishing and spam filters could use some improvement.""The GUI is sometimes slow to fetch the device report and could be improved.""One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."

More Microsoft Defender for Office 365 Cons →

"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented.""The reporting functionality is in major need of improvement.""There are a few issues with integration that need to be addressed; this would help make deployment easier for new users.""There aren't enough advanced settings. They should offer more advanced options.""More things need to be integrated into this device, like DLP, so we can have a complete solution in one box.""In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it.""Reporting could have more options for users to customize desired results."

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"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam.""Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.""The false positive submissions must be improved.""The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client.""They really need to create a good package that competes with Microsoft.""The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface.""Sometimes the solution picks up false positive for viruses during scans.""The product must improve the user dashboards."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "A subscription for technical support costs extra."
  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • "For 150 users, we pay INR 1,60,000."
  • "Symantec Messaging Gateway’s pricing is very cheap."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
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    Top Answer:The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
    Top Answer:We use the solution to secure our data and emails.
    Comparisons
    Also Known As
    MS Defender for Office 365
    Email Appliance
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Sophos' purpose-built secure email gateway is an all-in-one solution for email encryption, DLP, anti-spam and threat protection. It provides advanced protection from today’s sophisticated spear phishing attacks and gives you full control over data leaving your organization via email.

    Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

    With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

    Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Investors Savings Bank
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    No Data Available
    REVIEWERS
    Pharma/Biotech Company27%
    Financial Services Firm18%
    Energy/Utilities Company18%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm14%
    Government10%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business57%
    Midsize Enterprise43%
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise57%
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Sophos Email Appliance [EOL] doesn't meet the minimum requirements to be ranked in Email Security while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Sophos Email Appliance [EOL] is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Sophos Email Appliance [EOL] writes "An easy to use solution with reasonable pricing and good stability". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Sophos Email Appliance [EOL] is most compared with , whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.