We performed a comparison between Sophos Email and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The deployment capability is a great feature."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The good part is that you don't have to configure it, which is very convenient."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"I found the user interface friendly."
"Sophos Email is a stable solution."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
"The tool's most valuable feature is the anti-spam detection filter. Its threat email intelligence features help to identify email data."
"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."
"It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface."
"The anti-malware, risk scanning has been pretty spot on."
"The platform is scalable when installed on server-based systems."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The feature that I like the best is the fingerprinting concept."
"Symantec is a secure product."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The setup is pretty simple."
"The solution is "set and forget". You pay for it and everything is done for you."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The custom alerts have to improve a lot."
"The pre-sales cost calculations could be more transparent."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Microsoft Defender for Office 365 should be more proactive."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Servicing and support are areas with shortcomings where the solution needs to improve."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"Sophos Email can improve security."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"Sophos Email could improve DLP features."
"The tool’s stability should be improved."
"The main drawback is regarding the technical support."
"Sophos Email needs to increase the number of promos."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The solution takes up a lot of memory."
"Messaging Gateway's advanced malware detection could be improved."
"This product would benefit from better integration with Symantec Endpoint Protection."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
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Sophos Email is ranked 10th in Email Security with 25 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Sophos Email is rated 8.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Sophos Email writes "Ensures that there is maximum security enabled for our communication processes". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and Avanan, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Trellix Collaboration Security. See our Sophos Email vs. Symantec Messaging Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.