Intercept X Endpoint vs Symantec Endpoint Security comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 23, 2023

We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Features: Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.

  • Service and Support: Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.

  • Ease of Deployment: Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.

  • Pricing: Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.

  • ROI: Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.

Conclusion: Based on the customer feedback, it can be concluded that Intercept X Endpoint is the preferred choice over Symantec Endpoint Security. This is due to its faster and easier setup process, effective protection against ransomware attacks, reasonable pricing, and positive customer service and support. Intercept X Endpoint is appreciated for its simplicity, high detection rate, and efficient threat prevention, making it a comprehensive antivirus solution with valuable features. In comparison, Symantec Endpoint Security has its own advantages and disadvantages, but Intercept X Endpoint offers a more streamlined and efficient experience for users.
To learn more, read our detailed Intercept X Endpoint vs. Symantec Endpoint Security Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Q&A Highlights
Question: Sophos Intercept X or Symantec End-User Endpoint Security - which is the better solution?
Answer: I would recommend going with Sophos Intercept X Advance. Additionally if you invest in Sophos XG/XGS Firewall, you can avail the benfit of Sophos Synchronized Security wherein the Firewall and Intercept X Advanced share the threat intelligence and provide a comprehensive cover with single window management using Sophos Central.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Fortinet has helped free up around 20 percent of our staff's time to help us out.""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""The price is low and quite competitive with others.""Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great.""The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.""We have FortiEDR installed on all our systems. This protects them from any threats.""Fortinet is very user-friendly for customers."

More Fortinet FortiEDR Pros →

"This solution offers very good performance and it has great features.""The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit.""The package we use also comes with spam filtering features, which are quite useful.""It is easy to interact with, and its cost is also good.""Everything in Intercept X Endpoints is much centralised which makes it easy for our team to work with. The functions are in a single portal.""It is very easy to set up and easy to use. It is also not resource-intensive.""Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key.""The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."

More Intercept X Endpoint Pros →

"It is good for detecting signature-based viruses, and it is user friendly.""It's good for large organizations. It's able to handle a lot of users.""Scalability.""It's a single-agent installation with many features including wireless protection.""The best thing about Symantec is its ability to control our endpoints from a single point. You can manage the antivirus definitions, upgrades, remote scanning, etc., from one console.""The solution is easy to manage.""It is very easy to use and keeps us secure.""What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."

More Symantec Endpoint Security Pros →

Cons
"The dashboard isn't easy to access and manage.""The only minor concern is occasional interference with desired programs.""We've encountered challenges during API deployment, occasionally resulting in unstable environments.""I haven't seen the use of AI in the solution.""They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.""The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices.""It takes about two business days for initial support, which is too slow in urgent situations.""There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."

More Fortinet FortiEDR Cons →

"If we can lower the price, it will be fantastic because it will generate more revenue for us.""Deployment on cloud needs to be carried out manually.""The pricing could be a bit lower to match the normal retail pricing.""The security is good but the feature set is limited.""I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it.""We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely.""It should offer better security updates.""Better protection in the endpoint, server, and mobile is needed."

More Intercept X Endpoint Cons →

"The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool.""The solution should have more integration with other platforms.""The solution could improve by having a better graphical interface.""It's not cheap.""If Symantec wants to improve, they should have a single event for all their products.""Overall, the price could be reduced.""The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require.""There could be definition updates installed and running for the product, similar to new EDR solutions that receive updates from the internet."

More Symantec Endpoint Security Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "We renew the license for one year at $10,000."
  • "The price is pretty good."
  • "When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
  • "We were able to eliminate the ransomware using the one-month, full-featured trial license."
  • "Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
  • "Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
  • "I find the pricing to be a little bit expensive, although it is acceptable, for now."
  • "The price of this product should be reduced because it is a little high."
  • More Intercept X Endpoint Pricing and Cost Advice →

  • "I’d say SEP deserves the money."
  • "Regarding the licensing, it was important negotiate a long contract to get a more attractive price, including advanced support in case of crisis."
  • "What we have paid for this product is good value for the work and the services that they are providing to us."
  • "Licensing is per user. Therefore, it makes it easy to do licensing."
  • "It is the better product, even if it is a little on the higher side."
  • "It's not cheap."
  • "Pricing and licensing are important to us when choosing a product."
  • "Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good."
  • More Symantec Endpoint Security Pricing and Cost Advice →

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    Answers from the Community
    Udhayakumar Murugan
    Eric Rise - PeerSpot reviewerEric Rise
    Real User

    Having used both I'd go with something other than either of these two solutions. 


    Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines. 


    If these are your only two choices, then go with Sophos as it's a MUCH better product.

    MikeAng - PeerSpot reviewerMikeAng
    User

    If you refer to the MITRE Attack analysis, BitDefender is the best, in terms of 100% accuracy and the most number of detections, for the second consecutive year.  

    Mostafa  - PeerSpot reviewerMostafa
    Real User

    @Udhayakumar Murugan,


    First, I don't know the budget of yours (which is important) and if you have a budget then you must choose two different vendors to protect you. 


    And you must have a hardware firewall - it's your first protection layer and you can choose Sophos firewall + Kaspersky endpoint or FortiGate firewall + Sophos endpoint. 


    My advice to you: FortiGate firewall and Kaspersky endpoint.

    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer: Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team… more »
    Top Answer:The pricing is significantly high. The implementation of this solution required us to allocate additional funds beyond… more »
    Top Answer:I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine… more »
    Top Answer:One of the best features of Sophos Intercept is that it repairs without slowing down the system.
    Top Answer:Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very… more »
    Top Answer:We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
    Top Answer:The solution's application control feature is very, very powerful.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Sophos Intercept X
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.

    Harness the Power of a Deep Learning Neural Network

    Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.

    Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.

    Stop Ransomware in Its Tracks

    Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.

    Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.

    Intelligent Endpoint Detection and Response (EDR)

    The first EDR designed for security analysts and IT administrators

    Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.

    • The strongest protection combined with powerful EDR
    • Add expertise, not headcount
    • Built for IT operations and threat hunting

    Extended Detection and Response (XDR)


    Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.

    • Cross reference indicators of comprise from multiple data sources to quickly identify, pinpoint and neutralize a threat
    • Use ATP and IPS events from the firewall to investigate suspect hosts and identify unprotected devices across your estate
    • Understand office network issues and which application is causing them
    • Identify unmanaged, guest and IoT devices across your organization’s environment

    Managed Detection and Response

    • Threat Hunting - Proactive 24/7 hunting by our elite team of threat analysts. Determine the potential impact and context of threats to your business.
    • Response - Initiates actions to remotely disrupt, contain, and neutralize threats on your behalf to stop even the most sophisticated threats
    • Continuous Improvement - Get actionable advice for addressing the root cause of recurring incidents to stop them for occurring again

    Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module. 

    The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Flexible Systems
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm15%
    Manufacturing Company15%
    Computer Software Company13%
    Real Estate/Law Firm6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Government7%
    Construction Company6%
    REVIEWERS
    Financial Services Firm17%
    Computer Software Company12%
    Manufacturing Company8%
    University6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business62%
    Midsize Enterprise17%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise43%
    REVIEWERS
    Small Business43%
    Midsize Enterprise20%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise60%
    Buyer's Guide
    Intercept X Endpoint vs. Symantec Endpoint Security
    March 2024
    Find out what your peers are saying about Intercept X Endpoint vs. Symantec Endpoint Security and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 100 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Intercept X Endpoint vs. Symantec Endpoint Security report.

    See our list of best Endpoint Protection Platform (EPP) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.