Mark BonnamyTechnical Director at Ridgewall Ltd
Anonymous UserDirector at a comms service provider
Amir AfkhamiCountry IT Logistics & Facilities Manager at DHL
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"We use Sophos Intercept X for Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS) in our organization."
"It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users."
"We most value the price and interface quality with Sophos Intercept X. We focus on solution quality."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client."
"It is a practically maintenance free intelligent system that independently protects environments from malicious attacks."
"All of the features are very important for anyone who is supporting a large number of computers."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"What I like the most is the customer pricing because it's a great value."
"The solution integrates well with other Trend Micro products."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"The solution needs more in-depth analytics."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit."
"The initial setup was not very user-friendly."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
"The price of this solution can be improved."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
"The solution should improve its mobile management solution."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The threat response could be a bit better."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We renew the license for one year at $10,000."
"The price is pretty good."
"When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
"We were able to eliminate the ransomware using the one-month, full-featured trial license."
"Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
"I find the pricing to be a little bit expensive, although it is acceptable, for now."
"The price of this product should be reduced because it is a little high."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"This solution provides good value for the price."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"The pricing is good compared to Symantec and McAfee."
"The cost seems competitive."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.
Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.
Sophos Intercept X is ranked 6th in Endpoint Protection (EPP) for Business with 38 reviews while Trend Micro Smart Protection is ranked 17th in Endpoint Protection (EPP) for Business with 13 reviews. Sophos Intercept X is rated 8.6, while Trend Micro Smart Protection is rated 8.2. The top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Straightforward to use with good licensing options and doesn't consume too many resources". Sophos Intercept X is most compared with CrowdStrike Falcon, Microsoft Defender Antivirus, Carbon Black CB Defense, Kaspersky Endpoint Security and Fortinet FortiEDR, whereas Trend Micro Smart Protection is most compared with Microsoft Defender Antivirus, Trend Micro Apex One, Cortex XDR by Palo Alto Networks, McAfee Endpoint Security and CrowdStrike Falcon. See our Sophos Intercept X vs. Trend Micro Smart Protection report.
See our list of best Endpoint Protection (EPP) for Business vendors.
We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.