Sophos UTM vs. Sophos XG

As of May 2019, Sophos UTM is ranked 3rd in Firewalls with 37 reviews vs Sophos XG which is ranked 13th in Firewalls with 9 reviews. The top reviewer of Sophos UTM writes "Has a solid state hard drive and can boot in less than sixty seconds". The top reviewer of Sophos XG writes "Gives us customizable policies, modifiable templates, and customized rules for single users". Sophos UTM is most compared with pfSense, Fortinet FortiGate and Sophos XG. Sophos XG is most compared with Sophos UTM, Fortinet FortiGate and pfSense. See our Sophos UTM vs. Sophos XG report.
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Most Helpful Review
Anonymous User
Find out what your peers are saying about Sophos UTM vs. Sophos XG and other solutions. Updated: May 2019.
339,526 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Integration with all the other Cisco tools is valuable.We moved from a legacy firewall to the ASA with FirePOWER, increasing our Internet Edge defense dramatically.Cisco ASA NGFW significantly improves our bank. It protects any high-value products that we use from hackers, viruses, malware, and script-bots. It gives us metrics on network traffic as well as what kind of attacks we are getting from the outside.Right now, Cisco ASA NGFW has given us a lot of improvement. We are planning to move to a new facility and will be a much larger organization.The feature that I found most valuable is the overall stability of the product.The stability of Cisco ASA is excellent compared to other products on the market. Because of our customer experience as an integrator company, our clients never report any performance problems. We have a good performance reputation with Cisco ASA.I would say the Firepower module is most valuable. I'm trying more to transition to this kind firewall. I had to study a little on Palo Alto Networks equipment. There is a lot I have to learn about the difference.We have multiple secure internal networks linked with our plants. We are from a oil company, so we have multiple plant areas which need to have restricted network access. Therefore, we are using it for restricting access to the plant area.

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The features that I've known to be most valuable are both the web security features as well as the web firewall capabilities. As a partner of Sophos firewall, we have some clients and they are using Sophos firewall UTM and we are using it as well.Sophos UTM has improved the porting section. It has improved security by seeing the gaps. For example, when you discover that an entry has been using a certain application, with Sophos UTM acting as a Layer 7 firewall, you can block the application, not the port.The most valuable feature is the IPS. It also protects us from malware.UTM 9 brings along IPSec as well as iPhone and iPad support. This seems small but it’s useful.The isolation of infected machines is a big feature. Also, the ability to detect external sources that change files on a file server is really big.It improved bandwidth utilization and provided link load balancing features for internet and intranet lease lines.Advanced protection (Sophos Sandstorm) - Protects against crypto viruses in real-time.It has helped by identifying threats within the company. If there are computers or servers that are compromised, then we are able to identify them right away in the system.

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We have found that the simplicity of the XG 210 is its most valuable feature.It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the rules, down to each single user.The dashboard is customizable as well. It gives you the feature of including what you need to see as soon as you open the dashboard and to remove the non-necessary stuff, which varies from one organization to the next and from one IT manager to the next. And it has a wide variety of reports as well, template and customizable reports.Valuable features include: the ease of setting up the VPN connection; the fact they have the cloud management option, so I can manage the firewall on a cloud platform from anywhere I am; the user interface is very user-friendly, so it's very easy for the administrator to make any policy changes.The most valuable feature, according to the setup we have at our work place here, is the flexibility of the system or the firmware that's running the appliance. It's so flexible, performing multiple rules with different configurations. According to the set up here, we need to implement several firewalls with different access levels, because we have a variety of users. For this requirement, it's very flexible and very easy to use.My clients gain efficiency in protecting against attacks from malware such as ransomware and hacker attacks. It also provides them efficient internet access control, and full visibility of ports, applications, and websites.Excellent product, meets most of the security needs of companies of various sizes. You can buy it without fear.

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Cons
With regards to stability, we had a critical bug come out during our evaluation... not good.The product would be improved if the GUI could be brought into the 21st Century.Cisco should improve its user interface design. There is a deep learning curve to the product if you are a newcomer.There is no support here in Georgia. If something goes wrong, support is not always very helpful with the other firewalls or other products.One of my main concerns, an area that could use improvement is in adjusting the need to buy a license to enable features.Usually, the customers are satisfied, but I am going to recommend that all clients upgrade to FirePOWER management. I want Cisco to improve the feature called anti-spam. We use a Cisco only email solution, that's why we need the anti-spam on email facility.The installation and integration of Cisco ASA with FirePOWER can be improved. The management with Fortigate is easier than Cisco ASA on FirePOWER. The management side of Cisco ASA can be improved so it can be more easily configured and used.Most of the time, when I try to run Java, it is not compatible with ASA's current operating systems.

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The only time we face a problem or issues is when we place a ticket. We have found that response is very slow.With Sophos UTM, there is a general rule in the firewall when the country blocking can block some countries from accessing your data. In the current version, you still need to add it by putting in the IP range. This feature would be helpful for administrators and it gives them the advantage to block stuff in less time.The solution could be improved by adding cloud soundboxing.We didn’t find any issues but I know there have been some in the last few years.It does have built-in policies, which enable you to disable USB devices, etc. It would be nice if they had more policies because there are not that many of them.Initially, there were issues with the wireless network as wireless access points were disappearing from the dashboard after some time.There is still room for improvement in wireless protection. I don't mean their WiFi device is bad, but there are still things to improve on, such as WiFi roaming.The technical support only communicates via email. I would prefer to communicate directly with someone.

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When I call, I have to wait at least one to two hours to reach them.Let's say I set up a rule to block users from accessing YouTube or Facebook. The rule will only block the HTTP traffic, which is non-secure traffic... The problem comes when you are trying to block, or allow, similar traffic that uses HTTPS. You have to create a certificate and import it into the users' web browsers, whatever they are using... The problem occurs when you're dealing with roaming users who use laptops and have to move between different sites that have different types of policies applied to them. You have to import all sorts of certificates from each site into their browser. Doing so will most probably conflict with something else that is totally irrelevant and cause a problem.Since Sophos took over Cyberoam, the online technical library and support library have become super messy. To get a piece of information is becoming a nightmare. They need to reorganize the online technical support and technical library.I would like the update process to be easier, to update the firmware of the boxes. I think it's much better automatically than having to do it manually: Download the file, do network discovery. I they can make the update process much more automatic that would help.It is performing well. However, the only challenges that we are facing are the effectiveness with blocking the proxy and tuneling applications, aside from proxy and similar applications. So the application filter on the product is not really performing 100%. Every now and then there are some updates that are happening on such applications, and it takes time until it gets the appropriate updates and becomes capable of capturing such applications and blocking them. A new feature I would really like to see would be some sort of an enhanced application filter with greater efficiency when it comes to the applications that can bypass firewall policies. These applications are really a nightmare. Once they are on the network and not detected, or the appliance is not really successful in capturing them and unblocking them, the bandwidth gets wasted all the time.Scalability it is a bit limited. We did a sizing exercise before the purchase. But that was just to fit our current needs. There was no room for having an option to upgrade the device. The only option that we have if we are grow in the near future, is to go for another model with higher specs, which is actually more expensive. In other words it doesn't have that modularity .It could offer a DNS Filter for blocking botnet networks.

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Pricing and Cost Advice
Watch out for hidden licensing and incredibly high annual maintenance costs.We paid about $7,000 for the Cisco firewall, plus another small Cisco router and the lead switch. It was under the combined license. It's a final agreement.The cost is a big factor for us. This is why we are using it only in our restricted area. They are very much higher than their competitors in the market.Licensing is expensive compared to other solutions.Pricing is high, but it is essentially a corporate decision.The cost is a bit high compared to other solutions in the market.Cisco recently has become very expensive.The cost is a bit higher than other competitive solutions on the market.

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The biggest issue with Sophos is the pricing. It's definitely more expensive. As I said, we looked at Webroot, which is a big alternative, and Sophos was almost three times the price of Webroot. That's a pretty big difference.We purchased the appliance with five years onsite support and licenses.Pricing for the upgrade was very competitive as Sophos wanted to retain existing customers.Sometimes more is less, meaning if you want more than three features, take the FullGuard licence.The pricing and licensing are both good and better than Sophos's competitors. This is why we went with the product.The AWS Marketplace product should be a better fit, but it is a little pricier.Purchasing through the AWS Marketplace is pretty straightforward. Because were entirely on AWS and don't have anything anywhere else. It made the most sense for us as a one stop shop.The pricing is pretty reasonable. I don't think that it is overly expensive.

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For licensing the XG 210, we paid approximately $3000 for three years. There are no additional fees on top of this.

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Answers from the Community
Miriam Tover
Anthony PeteccaReal User

To my understanding, UTM and XG are from different legacy companies that
are now owned my Sophos. During my time researching anti-virus, UTM makes
more sense for our needs seeing as XG is primarily a firewall. From the
information I was able to find during the time of research, it seemed most
of the community felt XG had feature gaps from UTM.

26 February 19
Hh HoUser

In my company, we use UTM Sophos and I am satisfied with it, but I didn’t use Sophos XG series (but as I heard it is great too).

26 February 19
Suheyl KhakiUser

UTM specifically SG series is a very mature and stable platform. It lacks some of the new features of XG; however has a very strong feature set. If you are looking for stability, ease of use and something well documented and understood than I suggest going this way. If however you are looking for a strong level of integration and have a greater than 3 year horizon then I suggest XG.

Wifi integration for example works better on the new platform.

26 February 19
Sean GambillReal User

Sophos UTM is the universal threat manager, XG is just the hardware firewall. In other words, UTM is the full package: A/V, application control, security heartbeat, IDS/IPS, etc. It's been a couple years since I've seriously used them, but I liked them at the time and I'm sure it's only gotten better since then.

25 February 19
DamirImamovicUser

What is the biggest difference between Sophos UTM and Sophos XG? UTM will die and XG will live.

Which of these two solutions would you recommend to a colleague evaluating firewalls and why? XG. SG is obsolete solution. No more development as it is on XG.

25 February 19
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Also Known As
Cisco ASA, Adaptive Security Appliance, ASAAstaro
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Cisco
Sophos
Sophos
Overview

Adaptive Security Appliance (ASA) is Cisco's end-to-end software solution and core operating system that powers the Cisco ASA product series. This software solution provides enterprise-level firewall capabilities for all types of ASA products, including blades, standalone appliances and virtual devices. Adaptive Security Appliance provides protection to organizations of all sizes, and allows end-users to access information securely anywhere, at any time, and through any device.

Adaptive Security Appliance is also fully compatible with other key security technologies, and so provides organizations with an all-encompassing security solution.

Block more threats and quickly mitigate those that do breach your defenses with the industry’s first threat-focused NGFW.

The global network of highly skilled researchers and analysts, protecting businesses from known and emerging malware - viruses, rootkits and spyware.

Sophos XG Firewall is next gen firewall that is optimized for today’s business, delivering all the protection and insights you need in a single, powerful appliance that’s easy to manage.

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Learn more about Sophos XG
Sample Customers
There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.One Housing Group
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Top Industries
REVIEWERS
Financial Services Firm20%
Manufacturing Company13%
Comms Service Provider11%
University7%
VISITORS READING REVIEWS
Comms Service Provider21%
Financial Services Firm17%
Manufacturing Company11%
Transportation Company8%
REVIEWERS
Healthcare Company12%
Financial Services Firm12%
Comms Service Provider6%
Insurance Company6%
VISITORS READING REVIEWS
Manufacturing Company16%
Construction Company15%
Comms Service Provider9%
University7%
VISITORS READING REVIEWS
Manufacturing Company16%
K 12 Educational Company Or School15%
Comms Service Provider12%
Transportation Company10%
Company Size
REVIEWERS
Small Business38%
Midsize Enterprise28%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business41%
Midsize Enterprise27%
Large Enterprise32%
REVIEWERS
Small Business64%
Midsize Enterprise16%
Large Enterprise20%
VISITORS READING REVIEWS
Small Business45%
Midsize Enterprise28%
Large Enterprise26%
REVIEWERS
Small Business70%
Midsize Enterprise10%
Large Enterprise20%
VISITORS READING REVIEWS
Small Business37%
Midsize Enterprise42%
Large Enterprise22%
Find out what your peers are saying about Sophos UTM vs. Sophos XG and other solutions. Updated: May 2019.
339,526 professionals have used our research since 2012.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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