We performed a comparison between Sophos UTM and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has allowed us to design a bespoke cloud space for our clients, while still having an excellent level of protection."
"The most valuable feature is ransomware protection."
"Brings greater visibility into the network traffic coming inside and passing away from the company."
"It allows me to easily connect with more than forty-five remote sites and more than fifty remote users between IPsec and SSL VPN, applying the web filter and application filter to ensure a secure connection."
"The cost of the solution is very reasonable."
"Advanced protection (Sophos Sandstorm) - Protects against crypto viruses in real-time."
"Sophos UTM has a good user interface and granular security controls."
"With over 150 firewalls in our portal, management and monitoring have never been easier."
"Overall, we're very happy with our product."
"The most valuable feature is bandwidth control."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The solution has reduced cyberattacks."
"Tech support is good."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"The protection is most valuable."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"There can be a delay when it comes to reaching out to technical support."
"We didn’t find any issues but I know there have been some in the last few years."
"It needs a better user interface. The one they have is not so good."
"The logs are not clear, which means that you need an additional piece of software in order to read them clearly."
"Support for IKEv2 is needed in this solution."
"The five-factor authentication needs improvement."
"Sophos UTM could improve the way the configuration has to be done. I have to do the configuration through the command line interface but if it could be done through the graphical user interface it would be much better."
"The lack of import/export functions for network and service options drives me mad."
"We'd like for them to include some sort of antivirus tool."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"The price of the solution could be improved."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos UTM is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos UTM is most compared with Netgate pfSense, Fortinet FortiGate, Sophos XG, OPNsense and Palo Alto Networks NG Firewalls, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Sophos UTM vs. Zscaler Internet Access report.
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