Most Helpful Review
It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the rules, down to each single user.
The dashboard is customizable as well. It gives you the feature of including what you need to see as soon as you open the dashboard and to remove the non-necessary stuff, which varies from one organization to the next and from one IT manager to the next. And it has a wide variety of reports as well, template and customizable reports.
Valuable features include: the ease of setting up the VPN connection; the fact they have the cloud management option, so I can manage the firewall on a cloud platform from anywhere I am; the user interface is very user-friendly, so it's very easy for the administrator to make any policy changes.
The most valuable feature, according to the setup we have at our work place here, is the flexibility of the system or the firmware that's running the appliance. It's so flexible, performing multiple rules with different configurations. According to the set up here, we need to implement several firewalls with different access levels, because we have a variety of users. For this requirement, it's very flexible and very easy to use.
My clients gain efficiency in protecting against attacks from malware such as ransomware and hacker attacks. It also provides them efficient internet access control, and full visibility of ports, applications, and websites.
Excellent product, meets most of the security needs of companies of various sizes. You can buy it without fear.
None of my clients has had a ransom or breach using Untangle.
Web Filter is effective, Web Cache offers bandwidth savings, and the VPN setup is easy.
It is very easy to deploy and monitor.
It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall.
Let's say I set up a rule to block users from accessing YouTube or Facebook. The rule will only block the HTTP traffic, which is non-secure traffic... The problem comes when you are trying to block, or allow, similar traffic that uses HTTPS. You have to create a certificate and import it into the users' web browsers, whatever they are using... The problem occurs when you're dealing with roaming users who use laptops and have to move between different sites that have different types of policies applied to them. You have to import all sorts of certificates from each site into their browser. Doing so will most probably conflict with something else that is totally irrelevant and cause a problem.
Since Sophos took over Cyberoam, the online technical library and support library have become super messy. To get a piece of information is becoming a nightmare. They need to reorganize the online technical support and technical library.
I would like the update process to be easier, to update the firmware of the boxes. I think it's much better automatically than having to do it manually: Download the file, do network discovery. I they can make the update process much more automatic that would help.
It is performing well. However, the only challenges that we are facing are the effectiveness with blocking the proxy and tuneling applications, aside from proxy and similar applications. So the application filter on the product is not really performing 100%. Every now and then there are some updates that are happening on such applications, and it takes time until it gets the appropriate updates and becomes capable of capturing such applications and blocking them. A new feature I would really like to see would be some sort of an enhanced application filter with greater efficiency when it comes to the applications that can bypass firewall policies. These applications are really a nightmare. Once they are on the network and not detected, or the appliance is not really successful in capturing them and unblocking them, the bandwidth gets wasted all the time.
Scalability it is a bit limited. We did a sizing exercise before the purchase. But that was just to fit our current needs. There was no room for having an option to upgrade the device. The only option that we have if we are grow in the near future, is to go for another model with higher specs, which is actually more expensive. In other words it doesn't have that modularity .
It could offer a DNS Filter for blocking botnet networks.
It would be much easier if there was a mobile app.
The ability to setup a DDNS for each WAN independently would be a very handy feature.
The product needs to have a better support group for its online support, specifically for its help desk.
The management console for partners is a bit tricky (buggy).
Pricing and Cost Advice
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It is the most cost-effective to use.
Compared 17% of the time.
Compared 15% of the time.
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Compared 15% of the time.
Compared 43% of the time.
Compared 20% of the time.
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Compared 14% of the time.
Sophos XG Firewall is next gen firewall that is optimized for today’s business, delivering all the protection and insights you need in a single, powerful appliance that’s easy to manage.
Untangle NG Firewall takes the complexity out of network security—saving you time, money and frustration. Get everything you need in a single, modular platform that fits the evolving needs of your organization without the headaches of multiple point solutions.
Enjoy the flexibility to deploy Untangle’s award-winning NG Firewall software on third party hardware, as a virtual machine, or as a turnkey appliance.
Rest assured that the browser-based, responsive and intuitive interface will enable you to create policies quickly and easily. Then, drill down into database-driven reports—the most comprehensive and detailed in the industry—to get visibility into exactly what’s happening on your network.
Learn more about Sophos XG
Learn more about Untangle NG Firewall
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