Compare Spiceworks vs. Symantec ServiceDesk

Spiceworks is ranked 10th in Help Desk Software with 3 reviews while Symantec ServiceDesk is ranked 44th in Help Desk Software. Spiceworks is rated 9.4, while Symantec ServiceDesk is rated 0. The top reviewer of Spiceworks writes "Good inventory and helpdesk functionality". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM and JIRA Service Desk, whereas Symantec ServiceDesk is most compared with .
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Spiceworks Logo
3,958 views|2,574 comparisons
Symantec ServiceDesk Logo
0 views|0 comparisons
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: May 2020.
418,350 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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418,350 professionals have used our research since 2012.
Ranking
10th
out of 48 in Help Desk Software
Views
3,958
Comparisons
2,574
Reviews
3
Average Words per Review
310
Avg. Rating
9.3
44th
out of 48 in Help Desk Software
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 39% of the time.
Compared 10% of the time.
Compared 10% of the time.
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Spiceworks
Symantec
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Symantec ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes.

Offer
Learn more about Spiceworks
Learn more about Symantec ServiceDesk
Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Information Not Available
Top Industries
REVIEWERS
Manufacturing Company12%
Hospitality Company8%
Retailer8%
Construction Company8%
VISITORS READING REVIEWS
Software R&D Company23%
University15%
Comms Service Provider12%
Government7%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: May 2020.
418,350 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.