Spiceworks vs Symphony SUMMIT IT Management Suite

Spiceworks is ranked 6th in Help Desk Software with 6 reviews vs Symphony SUMMIT IT Management Suite which is ranked 21st in Help Desk Software with 0 reviews. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". Spiceworks is most compared with Zabbix, Nagios XI and JIRA Service Desk. Symphony SUMMIT IT Management Suite is most compared with CA Service Desk Manager, Zendesk and ServiceNow.
Cancel
You must select at least 2 products to compare!
+Add products to compare
Spiceworks
Symphony SUMMIT IT Management Suite
18467
21583
Most Helpful Review
Use Symphony SUMMIT IT Management Suite? Share your opinion.
Help desk software report from it central station 2018 01 20 thumbnail
Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in Help Desk Software.
252,770 professionals have used our research since 2012.

Quotes From Members Comparing Spiceworks vs Symphony SUMMIT IT Management Suite

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Help desk software report from it central station 2018 01 20 thumbnail
Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in Help Desk Software.
252,770 professionals have used our research since 2012.
Ranking
RANKING
Views
13,931
Comparisons
6,330
Reviews
10
Followers
814
Avg. Rating
7.6
Views
1,792
Comparisons
1,596
Reviews
0
Followers
772
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Zabbix logo twitter bigger
Compared 7% of the time.
3gaoi2h254k0canb4hxj 400x400
Compared 6% of the time.
Charlie cmyk cyan
Compared 2% of the time.
See more Spiceworks competitors »
See more Symphony SUMMIT IT Management Suite competitors »
Also Known As
Also Known AsSummus IT Management Suite
Website/Video
Website/VideoSpiceworks
  • Vendor 8037 screenshot 1514061937
Symphony SUMMIT
  • Vendor 21582 screenshot 1516261432
OverviewQuestionmark icon
OverviewFrom network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge. Leveraging latest technology trends like Operational Intelligence, Analytics and Automation to deliver best-in-class solutions to global customers under a single platform, SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises. The solution also provides tight integration across IT Operation functions delivering better efficiencies and higher ROI to CIO organizations. The SUMMIT Platform offers key differentiators to IT Operations Management including Operational Intelligence, Gamification, Runbook Automation, Application Control, Mobility Integration and Endpoint compliance monitoring and enforcement. Our Products: IT Service Management Software Asset Management Software Project Management Software Availability Management Software
Sample Customers
Sample CustomersBroward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoMagma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Manufacturing Company
13%
Non Profit
9%
K 12 Educational Company Or School
9%
Retailer
9%
VISITORS READING REVIEWS
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
9%
University
7%
No Data Available
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
49%
Midsize Enterprise
31%
Large Enterprise
20%
VISITORS READING REVIEWS
Small Business
33%
Midsize Enterprise
38%
Large Enterprise
30%
No Data Available
Help desk software report from it central station 2018 01 20 thumbnail
Find out what your peers are saying about ServiceNow, Zendesk, BMC and others in Help Desk Software.
Download now
252,770 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email