Compare Spiceworks vs. Symphony SUMMIT IT Management Suite

Spiceworks is ranked 6th in Help Desk Software with 2 reviews while Symphony SUMMIT IT Management Suite which is ranked 25th in Help Desk Software. Spiceworks is rated 8.0, while Symphony SUMMIT IT Management Suite is rated 0. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". On the other hand, Spiceworks is most compared with Zabbix, JIRA Service Desk and Nagios XI, whereas Symphony SUMMIT IT Management Suite is most compared with ServiceNow, BMC Helix Remedy and BMC Remedy Asset Management.
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359,759 professionals have used our research since 2012.
Ranking
6th
out of 44 in Help Desk Software
Views
13,939
Comparisons
2,888
Reviews
2
Average Words per Review
812
Avg. Rating
8.0
25th
out of 44 in Help Desk Software
Views
2,024
Comparisons
954
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 34% of the time.
Compared 11% of the time.
Compared 7% of the time.
Also Known As
Summus IT Management Suite
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Spiceworks
Symphony SUMMIT
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge. Leveraging latest technology trends like Operational Intelligence, Analytics and Automation to deliver best-in-class solutions to global customers under a single platform, SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises. The solution also provides tight integration across IT Operation functions delivering better efficiencies and higher ROI to CIO organizations. The SUMMIT Platform offers key differentiators to IT Operations Management including Operational Intelligence, Gamification, Runbook Automation, Application Control, Mobility Integration and Endpoint compliance monitoring and enforcement. Our Products: IT Service Management Software Asset Management Software Project Management Software Availability Management Software
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Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoMagma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,759 professionals have used our research since 2012.
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