Spiceworks vs Symphony SUMMIT IT Management Suite

Spiceworks is ranked 7th in Help Desk Software with 6 reviews vs Symphony SUMMIT IT Management Suite which is ranked 21st in Help Desk Software. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". Spiceworks is most compared with Zabbix, Nagios XI and ManageEngine ServiceDesk Plus. Symphony SUMMIT IT Management Suite is most compared with ServiceNow, Vision Helpdesk and Zendesk.
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Most Helpful Review
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SystemsAdmin480
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Quotes From Members Comparing Spiceworks vs Symphony SUMMIT IT Management Suite

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Ranking
RANKING
Views
11,305
Comparisons
5,266
Reviews
6
Followers
741
Avg. Rating
7.8
Views
1,410
Comparisons
1,228
Reviews
0
Followers
698
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Zabbix logo twitter bigger
Compared 29% of the time.
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Compared 14% of the time.
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Also Known As
Also Known AsSummus IT Management Suite
Website/Video
Website/VideoSpiceworks
  • Vendor 8037 screenshot 1524947773
Symphony SUMMIT
  • Vendor 21582 screenshot 1521913035
OverviewQuestionmark icon
OverviewFrom network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge. Leveraging latest technology trends like Operational Intelligence, Analytics and Automation to deliver best-in-class solutions to global customers under a single platform, SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises. The solution also provides tight integration across IT Operation functions delivering better efficiencies and higher ROI to CIO organizations. The SUMMIT Platform offers key differentiators to IT Operations Management including Operational Intelligence, Gamification, Runbook Automation, Application Control, Mobility Integration and Endpoint compliance monitoring and enforcement. Our Products: IT Service Management Software Asset Management Software Project Management Software Availability Management Software
OFFER
Learn more about Spiceworks
Learn more about Symphony SUMMIT IT Management Suite
Sample Customers
Sample CustomersBroward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoMagma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Manufacturing Company
13%
Non Profit
9%
K 12 Educational Company Or School
9%
Retailer
9%
VISITORS READING REVIEWS
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
9%
University
7%
No Data Available
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
49%
Midsize Enterprise
31%
Large Enterprise
20%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
37%
Large Enterprise
30%
No Data Available
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270,274 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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