We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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Spiceworks is ranked 8th in Help Desk Software with 5 reviews while Symphony SUMMIT IT Management Suite is ranked 31st in Help Desk Software. Spiceworks is rated 8.4, while Symphony SUMMIT IT Management Suite is rated 0.0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, Nagios Core and ServiceNow, whereas Symphony SUMMIT IT Management Suite is most compared with ServiceNow, BMC Remedy Asset Management, BMC Helix ITSM, SolarWinds NPM and ManageEngine ServiceDesk Plus.
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