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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Compared 64% of the time.
Compared 9% of the time.
Compared 7% of the time.
Compared 36% of the time.
Compared 12% of the time.
Compared 6% of the time.
Also Known As
|Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight|
|CA (A Broadcom Company)||Spiceworks||TeamSupport|
Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.
Learn More: https://www.ca.com/us/products...
|From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.||TeamSupport is a B2B Customer Support & Help Desk solution that helps you provide exceptional customer service through collaboration and customer-focus. Most help desk systems only focus on tickets as an individual item, but for B2B support that doesn't work - you need to focus on managing the customer as a whole, with all of their contacts and tickets in one place. Our robust customer database helps you do this, and features like the Customer Distress Index help you identify potential at-risk customers ahead of time. And instead of limiting you to one-on-one communications with your customers, TeamSupport shows you the big picture, and uses innovative collaboration features to let your entire company work together to solve customer issues.|
Learn more about CA Service Desk Manager
Learn more about Spiceworks
Learn more about TeamSupport
|Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini||Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino||Nokia, American Lung Association, Fujifilm, NBA, Comcast|
Financial Services Firm20%
Software R&D Company31%
Comms Service Provider8%
Financial Services Firm8%
K 12 Educational Company Or School8%
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