Spiceworks vs TeamSupport

Spiceworks is ranked 7th in Help Desk Software with 6 reviews vs TeamSupport which is ranked 39th in Help Desk Software. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". Spiceworks is most compared with Zabbix, Nagios XI and ManageEngine ServiceDesk Plus. TeamSupport is most compared with ServiceNow, LiveAgent and TOPdesk.
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Most Helpful Review
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SystemsAdmin480
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Quotes From Members Comparing Spiceworks vs TeamSupport

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Help desk software report from it central station 2018 05 05 thumbnail
Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
270,647 professionals have used our research since 2012.
Ranking
RANKING
Views
11,305
Comparisons
5,266
Reviews
6
Followers
741
Avg. Rating
7.8
Views
225
Comparisons
171
Reviews
0
Followers
377
Avg. Rating
N/A
Top Comparisons
Top Comparisons
Zabbix logo twitter bigger
Compared 29% of the time.
3gaoi2h254k0canb4hxj 400x400
Compared 14% of the time.
See more Spiceworks competitors »
Servicenow
Compared 9% of the time.
Qualityunit logo
Compared 6% of the time.
Topdesk logo
Compared 6% of the time.
See more TeamSupport competitors »
Website/Video
Website/VideoSpiceworks
  • Vendor 8037 screenshot 1524947773
TeamSupport
  • Vendor 29375 screenshot 1522517088
OverviewQuestionmark icon
OverviewFrom network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.TeamSupport is a B2B Customer Support & Help Desk solution that helps you provide exceptional customer service through collaboration and customer-focus. Most help desk systems only focus on tickets as an individual item, but for B2B support that doesn't work - you need to focus on managing the customer as a whole, with all of their contacts and tickets in one place. Our robust customer database helps you do this, and features like the Customer Distress Index help you identify potential at-risk customers ahead of time. And instead of limiting you to one-on-one communications with your customers, TeamSupport shows you the big picture, and uses innovative collaboration features to let your entire company work together to solve customer issues.
OFFER
Learn more about Spiceworks
Learn more about TeamSupport
Sample Customers
Sample CustomersBroward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoNokia, American Lung Association, Fujifilm, NBA, Comcast
Top IndustriesQuestionmark icon
Top Industries
REVIEWERS
Manufacturing Company
13%
Retailer
9%
Construction Company
9%
Non Profit
9%
VISITORS READING REVIEWS
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
9%
University
7%
No Data Available
Company SizeQuestionmark icon
Company Size
REVIEWERS
Small Business
49%
Midsize Enterprise
31%
Large Enterprise
20%
VISITORS READING REVIEWS
Small Business
32%
Midsize Enterprise
37%
Large Enterprise
30%
No Data Available
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Find out what your peers are saying about ServiceNow, BMC, CA Technologies and others in Help Desk Software.
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270,647 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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