Compare Spiceworks vs. TeamSupport

Spiceworks is ranked 5th in Help Desk Software with 5 reviews while TeamSupport is ranked 37th in Help Desk Software. Spiceworks is rated 8.4, while TeamSupport is rated 0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, ManageEngine ServiceDesk Plus and ServiceNow, whereas TeamSupport is most compared with JIRA Service Desk.
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Spiceworks Logo
3,833 views|2,563 comparisons
TeamSupport Logo
64 views|41 comparisons
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,081 professionals have used our research since 2012.
Quotes From Members

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431,081 professionals have used our research since 2012.
Ranking
5th
out of 55 in Help Desk Software
Views
3,833
Comparisons
2,563
Reviews
5
Average Words per Review
508
Avg. Rating
8.4
37th
out of 55 in Help Desk Software
Views
64
Comparisons
41
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 39% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 4% of the time.
Compared 100% of the time.
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Spiceworks
TeamSupport
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

TeamSupport is a B2B Customer Support & Help Desk solution that helps you provide exceptional customer service through collaboration and customer-focus.

Most help desk systems only focus on tickets as an individual item, but for B2B support that doesn't work - you need to focus on managing the customer as a whole, with all of their contacts and tickets in one place. Our robust customer database helps you do this, and features like the Customer Distress Index help you identify potential at-risk customers ahead of time.

And instead of limiting you to one-on-one communications with your customers, TeamSupport shows you the big picture, and uses innovative collaboration features to let your entire company work together to solve customer issues.

Offer
Learn more about Spiceworks
Learn more about TeamSupport
Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoNokia, American Lung Association, Fujifilm, NBA, Comcast
Top Industries
REVIEWERS
Manufacturing Company12%
Hospitality Company8%
K 12 Educational Company Or School8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company21%
Comms Service Provider15%
University14%
Government8%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,081 professionals have used our research since 2012.

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.