Compare Spiceworks vs. TeamSupport

Spiceworks is ranked 6th in Help Desk Software with 2 reviews while TeamSupport which is ranked 34th in Help Desk Software. Spiceworks is rated 8.0, while TeamSupport is rated 0. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". On the other hand, Spiceworks is most compared with Zabbix, JIRA Service Desk and Nagios XI, whereas TeamSupport is most compared with .
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13,939 views|2,888 comparisons
TeamSupport Logo
261 views|42 comparisons
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359,556 professionals have used our research since 2012.
Ranking
6th
out of 44 in Help Desk Software
Views
13,939
Comparisons
2,888
Reviews
2
Average Words per Review
812
Avg. Rating
8.0
34th
out of 44 in Help Desk Software
Views
261
Comparisons
42
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 33% of the time.
Compared 11% of the time.
Compared 7% of the time.
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Spiceworks
TeamSupport
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.TeamSupport is a B2B Customer Support & Help Desk solution that helps you provide exceptional customer service through collaboration and customer-focus. Most help desk systems only focus on tickets as an individual item, but for B2B support that doesn't work - you need to focus on managing the customer as a whole, with all of their contacts and tickets in one place. Our robust customer database helps you do this, and features like the Customer Distress Index help you identify potential at-risk customers ahead of time. And instead of limiting you to one-on-one communications with your customers, TeamSupport shows you the big picture, and uses innovative collaboration features to let your entire company work together to solve customer issues.
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Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoNokia, American Lung Association, Fujifilm, NBA, Comcast
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
359,556 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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