Compare Spiceworks vs. TeamSupport

Spiceworks is ranked 9th in Help Desk Software with 2 reviews while TeamSupport is ranked 35th in Help Desk Software. Spiceworks is rated 9.6, while TeamSupport is rated 0. The top reviewer of Spiceworks writes "Great asset management features in a free solution that's easy to set up". On the other hand, Spiceworks is most compared with Zabbix, JIRA Service Desk and Nagios XI, whereas TeamSupport is most compared with .
Cancel
You must select at least 2 products to compare!
CA Service Desk Manager Logo
4,098 views|1,736 comparisons
Spiceworks Logo
4,065 views|2,553 comparisons
TeamSupport Logo
63 views|39 comparisons
Most Helpful Review
Use Spiceworks? Share your opinion.
Use TeamSupport? Share your opinion.
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: November 2019.
384,324 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
384,324 professionals have used our research since 2012.
Top Comparisons
Compared 36% of the time.
Compared 12% of the time.
Compared 6% of the time.
Also Known As
Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight
Learn
CA (A Broadcom Company)
Spiceworks
TeamSupport
Overview

Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.

Learn More: https://www.ca.com/us/products...

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.TeamSupport is a B2B Customer Support & Help Desk solution that helps you provide exceptional customer service through collaboration and customer-focus. Most help desk systems only focus on tickets as an individual item, but for B2B support that doesn't work - you need to focus on managing the customer as a whole, with all of their contacts and tickets in one place. Our robust customer database helps you do this, and features like the Customer Distress Index help you identify potential at-risk customers ahead of time. And instead of limiting you to one-on-one communications with your customers, TeamSupport shows you the big picture, and uses innovative collaboration features to let your entire company work together to solve customer issues.
Offer
Learn more about CA Service Desk Manager
Learn more about Spiceworks
Learn more about TeamSupport
Sample Customers
Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, StefaniniBroward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoNokia, American Lung Association, Fujifilm, NBA, Comcast
Top Industries
REVIEWERS
Healthcare Company29%
Financial Services Firm20%
Government8%
Transportation Company4%
VISITORS READING REVIEWS
Software R&D Company31%
Insurance Company10%
Comms Service Provider8%
Financial Services Firm8%
REVIEWERS
Manufacturing Company12%
K 12 Educational Company Or School8%
Hospitality Company8%
Construction Company8%
No Data Available
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: November 2019.
384,324 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email