Spiceworks vs. TeamSupport

As of February 2019, Spiceworks is ranked 8th in Help Desk Software with 4 reviews vs TeamSupport which is ranked 33rd in Help Desk Software. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". Spiceworks is most compared with Zabbix, Nagios XI and JIRA Service Desk. TeamSupport is most compared with .
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12,811 views|3,136 comparisons
TeamSupport Logo
247 views|50 comparisons
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317,440 professionals have used our research since 2012.
Ranking
8th
out of 43 in Help Desk Software
Views
12,811
Comparisons
3,136
Reviews
4
Followers
392
Avg. Rating
8.5
33rd
out of 43 in Help Desk Software
Views
247
Comparisons
50
Reviews
0
Followers
158
Avg. Rating
N/A
Top Comparisons
Compared 28% of the time.
Compared 11% of the time.
Compared 10% of the time.
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Spiceworks
TeamSupport
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.TeamSupport is a B2B Customer Support & Help Desk solution that helps you provide exceptional customer service through collaboration and customer-focus. Most help desk systems only focus on tickets as an individual item, but for B2B support that doesn't work - you need to focus on managing the customer as a whole, with all of their contacts and tickets in one place. Our robust customer database helps you do this, and features like the Customer Distress Index help you identify potential at-risk customers ahead of time. And instead of limiting you to one-on-one communications with your customers, TeamSupport shows you the big picture, and uses innovative collaboration features to let your entire company work together to solve customer issues.
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Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoNokia, American Lung Association, Fujifilm, NBA, Comcast
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: February 2019.
317,440 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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