Compare Spiceworks vs. TeamViewer Servicecamp

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Spiceworks Logo
3,511 views|2,370 comparisons
TeamViewer Servicecamp Logo
603 views|191 comparisons
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Questions from the Community
Top Answer: The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.
Top Answer: There are a lot of disadvantages to Spiceworks because it's not an agent-based solution. So you don't get near the quality of discovery versus something that's got an agent on it. It's not really… more »
Top Answer: Spiceworks is for the IT guy that wants to monitor systems that he doesn't have a managed service partner behind him. And that's where Spiceworks has a really good place.
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Ranking
8th
out of 56 in Help Desk Software
Views
3,511
Comparisons
2,370
Reviews
5
Average Words per Review
508
Rating
8.4
34th
out of 56 in Help Desk Software
Views
603
Comparisons
191
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
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TeamViewer
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Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.

Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.

Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.

Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.

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Learn more about TeamViewer Servicecamp
Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Information Not Available
Top Industries
REVIEWERS
Manufacturing Company11%
Construction Company7%
Hospitality Company7%
Retailer7%
VISITORS READING REVIEWS
Comms Service Provider30%
Computer Software Company19%
Government7%
Educational Organization6%
VISITORS READING REVIEWS
Comms Service Provider31%
Computer Software Company25%
Government10%
Manufacturing Company7%
Company Size
REVIEWERS
Small Business51%
Midsize Enterprise29%
Large Enterprise20%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: June 2021.
509,641 professionals have used our research since 2012.

Spiceworks is ranked 8th in Help Desk Software with 5 reviews while TeamViewer Servicecamp is ranked 34th in Help Desk Software. Spiceworks is rated 8.4, while TeamViewer Servicecamp is rated 0.0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, Nagios Core and ServiceNow, whereas TeamViewer Servicecamp is most compared with Zendesk Guide, Freshdesk and ManageEngine ServiceDesk Plus.

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.