Compare Spiceworks vs. Teamwork Desk

Cancel
You must select at least 2 products to compare!
Spiceworks Logo
3,511 views|2,370 comparisons
Teamwork Desk Logo
70 views|62 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
511,607 professionals have used our research since 2012.
Questions from the Community
Top Answer: The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.
Top Answer: There are a lot of disadvantages to Spiceworks because it's not an agent-based solution. So you don't get near the quality of discovery versus something that's got an agent on it. It's not really… more »
Top Answer: Spiceworks is for the IT guy that wants to monitor systems that he doesn't have a managed service partner behind him. And that's where Spiceworks has a really good place.
Ask a question

Earn 20 points

Ranking
8th
out of 56 in Help Desk Software
Views
3,511
Comparisons
2,370
Reviews
5
Average Words per Review
508
Rating
8.4
42nd
out of 56 in Help Desk Software
Views
70
Comparisons
62
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Learn More
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch.

Desk is function-rich software that gives you every advantage in managing your inbound communication and each ticket, from the moment it arrives to the time it’s solved, all while being invisible to customers. Desk is an all-round support hub for inbound communication and help doc creation, allowing you to be helpful 24/7. Measure what matters —customer happiness, team productivity and traffic channels. Seamless integration with Teamwork Projects and the tools you already know and love.

Try Teamwork Desk for free for 30 days—no credit card details required.

Offer
Learn more about Spiceworks
Learn more about Teamwork Desk
Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Chupi
Top Industries
REVIEWERS
Manufacturing Company11%
Construction Company7%
Hospitality Company7%
Retailer7%
VISITORS READING REVIEWS
Comms Service Provider30%
Computer Software Company19%
Government7%
Educational Organization7%
No Data Available
Company Size
REVIEWERS
Small Business51%
Midsize Enterprise29%
Large Enterprise20%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: June 2021.
511,607 professionals have used our research since 2012.

Spiceworks is ranked 8th in Help Desk Software with 5 reviews while Teamwork Desk is ranked 42nd in Help Desk Software. Spiceworks is rated 8.4, while Teamwork Desk is rated 0.0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, Nagios Core and ServiceNow, whereas Teamwork Desk is most compared with .

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.