Compare Spiceworks vs. Vtiger Help Desk

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3,740 views|2,517 comparisons
Vtiger Help Desk Logo
4 views|3 comparisons
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: August 2020.
438,246 professionals have used our research since 2012.
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Questions from the Community
Top Answer: The most valuable features are the inventory and personalization.
Top Answer: Having an integrated asset management tool, where I can plug in things that are offline, would be good. If I have taken a device off of the network then it would be nice to have it included in the… more »
Top Answer: I primarily use this solution for the Spiceworks Inventory system, as well as for helpdesk-related stuff. I have used it to find information to fix various issues.
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Ranking
6th
out of 56 in Help Desk Software
Views
3,740
Comparisons
2,517
Reviews
5
Average Words per Review
508
Avg. Rating
8.4
47th
out of 56 in Help Desk Software
Views
4
Comparisons
3
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 39% of the time.
Compared 13% of the time.
Compared 9% of the time.
Compared 4% of the time.
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Spiceworks
Vtiger
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Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Vtiger's Help Desk Edition helps small and medium-sized business support organizations provide better customer support.

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Learn more about Spiceworks
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Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoMowGreen, eLobe, PROPEL, InterviewBit, breezway
Top Industries
REVIEWERS
Manufacturing Company11%
Hospitality Company7%
K 12 Educational Company Or School7%
Transportation Company7%
VISITORS READING REVIEWS
Computer Software Company20%
Comms Service Provider17%
University13%
Government8%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: August 2020.
438,246 professionals have used our research since 2012.
Spiceworks is ranked 6th in Help Desk Software with 5 reviews while Vtiger Help Desk is ranked 47th in Help Desk Software. Spiceworks is rated 8.4, while Vtiger Help Desk is rated 0.0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, ServiceNow and ManageEngine ServiceDesk Plus, whereas Vtiger Help Desk is most compared with .

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.