Compare Spiceworks vs. Vtiger Help Desk

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Spiceworks Logo
3,483 views|2,341 comparisons
Vtiger Help Desk Logo
20 views|16 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
534,226 professionals have used our research since 2012.
Ranking
9th
out of 55 in Help Desk Software
Views
3,483
Comparisons
2,341
Reviews
5
Average Words per Review
508
Rating
8.4
48th
out of 55 in Help Desk Software
Views
20
Comparisons
16
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Vtiger
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Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Vtiger's Help Desk Edition helps small and medium-sized business support organizations provide better customer support.

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Learn more about Vtiger Help Desk
Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
MowGreen, eLobe, PROPEL, InterviewBit, breezway
Top Industries
REVIEWERS
Manufacturing Company11%
Construction Company7%
Hospitality Company7%
Retailer7%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company19%
Government8%
Educational Organization5%
No Data Available
Company Size
REVIEWERS
Small Business51%
Midsize Enterprise29%
Large Enterprise20%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: September 2021.
534,226 professionals have used our research since 2012.

Spiceworks is ranked 9th in Help Desk Software with 5 reviews while Vtiger Help Desk is ranked 48th in Help Desk Software. Spiceworks is rated 8.4, while Vtiger Help Desk is rated 0.0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Management, ServiceNow and Nagios Core, whereas Vtiger Help Desk is most compared with .

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.