Compare Spiceworks vs. Zendesk Guide

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Spiceworks Logo
3,833 views|2,563 comparisons
Zendesk Guide Logo
4,092 views|3,535 comparisons
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,175 professionals have used our research since 2012.
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Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs.
431,175 professionals have used our research since 2012.
Ranking
5th
out of 55 in Help Desk Software
Views
3,833
Comparisons
2,563
Reviews
5
Average Words per Review
508
Avg. Rating
8.4
26th
out of 55 in Help Desk Software
Views
4,092
Comparisons
3,535
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 39% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 4% of the time.
Compared 43% of the time.
Compared 15% of the time.
Compared 4% of the time.
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Spiceworks
Zendesk
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Offer
Learn more about Spiceworks
Learn more about Zendesk Guide
Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Top Industries
REVIEWERS
Manufacturing Company12%
Hospitality Company8%
K 12 Educational Company Or School8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company21%
Comms Service Provider14%
University13%
Government8%
REVIEWERS
Computer Software Company25%
Financial Services Firm15%
Marketing Services Firm10%
Non Profit10%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider8%
Construction Company6%
Media Company6%
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,175 professionals have used our research since 2012.
Spiceworks is ranked 5th in Help Desk Software with 5 reviews while Zendesk Guide is ranked 26th in Help Desk Software. Spiceworks is rated 8.4, while Zendesk Guide is rated 0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, ServiceNow and ManageEngine ServiceDesk Plus, whereas Zendesk Guide is most compared with ServiceNow, JIRA Service Desk, Atlassian Confluence, TOPdesk and ManageEngine ServiceDesk Plus.

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