Compare Spiceworks vs. Zenoss Service Dynamics

Spiceworks is ranked 16th in IT Infrastructure Monitoring with 5 reviews while Zenoss Service Dynamics is ranked 21st in IT Infrastructure Monitoring with 3 reviews. Spiceworks is rated 8.4, while Zenoss Service Dynamics is rated 9.0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Agentless monitoring means it uses the available, standard protocols, like TCP, UDP, WMI, and WinRM". Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, ManageEngine ServiceDesk Plus and ServiceNow, whereas Zenoss Service Dynamics is most compared with Zabbix, ScienceLogic, Splunk, Dynatrace and PRTG Network Monitor. See our Spiceworks vs. Zenoss Service Dynamics report.
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Most Helpful Review
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Find out what your peers are saying about Spiceworks vs. Zenoss Service Dynamics and other solutions. Updated: July 2020.
430,376 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space.It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front.The most valuable features are the inventory and personalization.The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.The solution is very stable. It's reliable and efficient.

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They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.The most valuable feature is the flexible discovery mechanism.The custom built integration is one of the most valuable features because you can see all the especially critical items.

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Cons
There are a lot of disadvantages to Spiceworks because it's not an agent-based solution.The network mapping could be improved. Putting together an actual bonafide network map would be really nice.Having an integrated asset management tool, where I can plug in things that are offline, would be good.It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.

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There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complexThe inclusion of a feature to show a graphical view of the network would be a helpful improvement.There was a problem with Zenoss and storage monitoring.

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Pricing and Cost Advice
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It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way.

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Ranking
Views
3,833
Comparisons
2,563
Reviews
5
Average Words per Review
508
Avg. Rating
8.4
Views
3,558
Comparisons
2,743
Reviews
3
Average Words per Review
559
Avg. Rating
9.0
Popular Comparisons
Compared 39% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 4% of the time.
Compared 37% of the time.
Compared 6% of the time.
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Spiceworks
Zenoss
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about Spiceworks
Learn more about Zenoss Service Dynamics
Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
REVIEWERS
Manufacturing Company12%
Hospitality Company8%
K 12 Educational Company Or School8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company21%
Comms Service Provider15%
University14%
Government7%
VISITORS READING REVIEWS
Computer Software Company51%
Comms Service Provider10%
Media Company10%
Construction Company5%
Find out what your peers are saying about Spiceworks vs. Zenoss Service Dynamics and other solutions. Updated: July 2020.
430,376 professionals have used our research since 2012.

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