We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The price of the solution is mid-ranged, although it is more cost effective than that of TeamViewer."
"The licensing fees are less than $400 per year."
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Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
Splashtop Remote Support is ranked 15th in Remote Access with 3 reviews while Zoho Assist is ranked 26th in Remote Access. Splashtop Remote Support is rated 8.0, while Zoho Assist is rated 0.0. The top reviewer of Splashtop Remote Support writes "A feature-rich, cost-effective solution to help assist our clients, even using our mobile devices". On the other hand, Splashtop Remote Support is most compared with Parallels Access, Microsoft Remote Desktop Services, Check Point Remote Access VPN, LogMeIn Rescue and GoToMyPC, whereas Zoho Assist is most compared with TeamViewer, Check Point Remote Access VPN and Citrix Virtual Apps and Desktops.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.