Compare Splashtop Remote Support vs. Zoho Assist

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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
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Pricing and Cost Advice
"The licensing fees are less than $400 per year."

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Questions from the Community
Top Answer: The solution is very fast.
Top Answer: The solution should add more options and tools for shortcuts, administration, etc. The solution should add more server storage or a cloud extension for saving items.
Top Answer: We primarily use the solution to help support external customers.
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Ranking
13th
out of 31 in Remote Access
Views
843
Comparisons
740
Reviews
2
Average Words per Review
581
Avg. Rating
8.0
23rd
out of 31 in Remote Access
Views
153
Comparisons
94
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 14% of the time.
Compared 38% of the time.
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Splashtop
Zoho
Overview

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.

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Sample Customers
Toyota, AT&T, Isuzu, GoodwillHitachi, Metropolitan Washington Council of Governments, United Nations Foundation, element
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
442,764 professionals have used our research since 2012.
Splashtop Remote Support is ranked 13th in Remote Access with 2 reviews while Zoho Assist is ranked 23rd in Remote Access. Splashtop Remote Support is rated 8.0, while Zoho Assist is rated 0.0. The top reviewer of Splashtop Remote Support writes "A feature-rich, cost-effective solution to help assist our clients, even using our mobile devices". On the other hand, Splashtop Remote Support is most compared with Parallels Access, GoToMyPC, Check Point Remote Access VPN, LogMeIn Rescue and Citrix Virtual Apps and Desktops, whereas Zoho Assist is most compared with BeyondTrust Remote Support and TeamViewer.

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