Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature.
In the past we used the different application to collect logs. We used SurfWatch and VMware to do so. But, we found that the Splunk has more capacity to do more in less time. They provide a aster speed to index all the events , and this is a huge asset.
The dashboards are the most valuable feature. We like the ability to drill in and see what queries are under the dashboard, build new visualizations, edit the querying, and see the reports.
We were able to create a catalog of dashboards and have a holistic view at all levels. We could understand our business much better. Real-time errors, which were buried in emails before now, surfaced up on dashboards.
The technical support has been very good. They are very responsive and have been helpful.
You can run reports against multiple devices at the same time. You are able to troubleshoot a single application on a thousand servers. You can do this with a single query, since it is very easy to do.
It has reduced the time to resolution, time to investigate, and time to troubleshoot for debugging issues.
Out-of-the-box, it seems very powerful.
We are able to diagnose problems before our customers.
It helps a lot because we can troubleshoot issues pretty easily.
We have used it many times to find a root cause of a live issue, then fix the problem in the applications.
Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support.
It provides easy visibility. I also like the shareable queries because we share a lot across groups.
For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly.
Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far.
I have no concerns about the stability of the product. I feel it handles the stress we put on it very well.
I would like to see future development in terms of ML (Machine Learning).
I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets.
Splunk is not very user-friendly. It has a complex architecture in comparison to other solutions on the market.
We do have to educate developers on how to not blow it up. It is a little to easy to write an expensive query and overly stress the system. This could be improved.
I would like additional features in different programming models with the support for writing queries in SQL or other languages, such as C#, Java, or some other type of query definitions.
When you get into large amounts of data, Splunk can get pretty slow. This is the same on-premise or AWS, it doesn't matter. The way that they handle large data sets could be improved.
I would like to see an updated dashboard. The dashboard is a little out-of-date. It could be made prettier.
My company could benefit from doing more Splunk training with Splunk consultants teaching us how to use it.
There are some API gaps that are missing.
We would like to have some type of predefined setup for the logs, making the setup easier by default.
We would like the ability to drill down into a dashboard and get into deeper levels.
There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries.
I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial.
It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement.
It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap.
If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved.
Pricing and Cost Advice
I think the price could be improved.
I am not personally involved with the pricing of the solution.
Some of the insights that we have obtained as a part of using Splunk have greatly helped us in increasing our revenue in terms of selling our products.
The pricing seems good relative to the other vendors that we have had here. However, they need to find ways to be more flexible with the licensing and be able to deal with situations where we start generating more logs. Maybe having some controls in the Splunk interface to turn it off, so we don't have to change anything in our application.
We have had a reduction in the time it takes to resolve issues and correlate what has failed.
It would be nice if the pricing were cheaper. However, we did purchase it.
Splunk is not free.
We have seen ROI and improvements as we have continued to use the product, but they are more reactive.
The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product.
The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high.
I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value.
Pricing has been cheaper than some of the competing tools, like Splunk.
If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side.
The only limit to the scalability of the product for us is how much we are willing to pay.
The price scaling comes in a bit expensive.
Purchasing the solution through the AWS Marketplace is very easy.
out of 40 in Log Management
out of 40 in Log Management
Compared 16% of the time.
Compared 9% of the time.
Compared 7% of the time.
Compared 17% of the time.
Compared 11% of the time.
Compared 11% of the time.
Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.
Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.
|Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture.|
Learn more about Splunk
Learn more about Sumo Logic
|Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.||Ooyala, Webjet, Akamai, Kaiser Permanente, Alaska Airlines, Hotel Tonight, Dollar Shave Club, Interactive Intelligence, Restoration Hardware, RingCentral, WD-40, Zillow, Sage Software, Tunein Radio, Lookout, Infor, Houzz, Estee Lauder, Brightcove, Actelion, Anki, Elance, Voxer, Cytobank, Medicom Health Interactive, Task Rabbit, Zscaler, Thred Up, Netskope, Tobi, Infoblox, Imperva, Okta, Medallia, RelateIQ, Bazaar Voice, Blurb, Guidewire, Apigee, Swipely, Progress Software, Card Spring, Ubiquiti Networks, Pager Duty, McGraw Hill, Acquia, Limelight Networks, Blucora, Scripps Networks Interactive, Orange, Medidata, 3 Share|
Financial Services Firm20%
Financial Services Firm17%
Comms Service Provider12%
No Data Available