We performed a comparison between Arcserve UDP and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The recovery part of the product is very good."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"I like the tool's speed."
"The most valuable features are the replication to the cloud and the deduplication."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The product provides instant and virtual standbys."
"It is easy to configure."
"The simple and fast restore routine."
"It's not easy to scale it."
"The most valuable feature of Unitrends for me is the automated feedback"
"If you are a large organization, this is a product for you."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"The product is not user-friendly."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The tool doesn't provide cloud integration in India."
"We could not go into granular details of retrieving backup information."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Licensing can be quite difficult."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"I would like to see more storage options for the free version."
"There's a lot that can be made better. For example, it could be more scalable."
"It could be a little more customizable."
"The solution’s support and onboarding process needs to be improved."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"Unitrends can be challenging to scale."
Arcserve UDP is ranked 15th in Backup and Recovery with 40 reviews while Unitrends is ranked 41st in Backup and Recovery with 34 reviews. Arcserve UDP is rated 7.6, while Unitrends is rated 7.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Zerto. See our Arcserve UDP vs. Unitrends report.
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