We performed a comparison between Arcserve UDP and Veritas NetBackup Appliance based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"The most valuable features are the replication to the cloud and the deduplication."
"The most valuable feature is the duplication."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The backup is the most valuable feature. It also makes storage very easy."
"The product provides instant and virtual standbys."
"It is easy to configure."
"The product's deployment process was straightforward."
"The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds."
"I have no stability issues to report...The initial setup is quite simple."
"The NetBackup appliance features customized software that is designed for storage."
"The solution uses minimal resources."
"The intelligent policies feature is used in order to protect the VMware infrastructure. One of the things that makes a big difference for our company is the usage of these intelligence policies. The system automatically provides extra protection for any VMware server application or service. From a backup administrator's point of view, this is what we call peace of mind. It reduces the workload and therefore reduces resources needed from the company."
"The tool is easy to use, stable, and performs well, but it depends on the environment where it is deployed. It is leaning more toward huge enterprises where it is positioned. It needs to be as easy as others but addresses more complex requirements."
"The policy-based backup feature is very helpful."
"Technical support has been great."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"Licensing can be quite difficult."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"They could work on their marketing approach. I don't see many people leveraging it."
"It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."
"Veritas NetBackup would benefit from better explained error codes."
"Veritas NetBackup Appliance could improve the configuration, it could be more user-friendly."
"The tool's pricing is expensive and could be lower."
"Technical support for this solution needs to be improved."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Veritas NetBackup Appliance is ranked 20th in Backup and Recovery with 46 reviews. Arcserve UDP is rated 7.6, while Veritas NetBackup Appliance is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Veritas NetBackup Appliance writes "Offers good connectivity, easy to use and stable solution ". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Veritas NetBackup Appliance is most compared with Veritas NetBackup, Dell PowerProtect DD (Data Domain), DD Boost and ExaGrid EX Series. See our Arcserve UDP vs. Veritas NetBackup Appliance report.
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