We performed a comparison between Arcserve Cloud Services and VMware SRM based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Disaster Recovery (DR) Software."The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"The solution is consistent."
"The most valuable feature is the integration with our Nutanix environment."
"VMware is one of the best products in the industry when it comes to virtualization."
"It eliminates the need for complex compliance requirements, making it a highly effective solution."
"The solution can be deployed in a couple of hours."
"We find the back up feature of this solution to be particularly valuable."
"The stability of SRM has been excellent. It gets a nine-out-of-ten."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"VMware SRM lacks certain functions that other platforms have, such as better prioritization of allocation of resources and Boot profiles."
"What I think can be improved is the data replication aspect."
"The solution currently has a five-minute RPO, meaning if the VM goes down we can lose up to five minutes of data which is a big deal when it relates to database replication."
"The product's dashboard is an area of concern where improvements are required."
"In my opinion, the integration with Peer Persistent Storage could be improved."
"There needs to be better stability during heavy capacity in future releases."
"The technical support is not quick enough to respond when a user tries to contact them."
"Technical support can take some time to respond."
Earn 20 points
Arcserve Cloud Services is ranked 49th in Cloud Backup while VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 69 reviews. Arcserve Cloud Services is rated 5.0, while VMware SRM is rated 8.0. The top reviewer of Arcserve Cloud Services writes "Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working". On the other hand, the top reviewer of VMware SRM writes "A scalable solution that integrates well with the VMware platform, but its platform agnostics do not support on-cloud usage". Arcserve Cloud Services is most compared with Veeam Backup for Microsoft 365 and Veeam Backup & Replication, whereas VMware SRM is most compared with Veeam Backup & Replication, Zerto, Dell RecoverPoint for Virtual Machines, Azure Site Recovery and VMware Cloud Disaster Recovery.
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