We performed a comparison between Arcserve UDP and VMware SRM based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"Our customers are happy with the product’s functionality."
"The product's deployment process was straightforward."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The data protection functionality is the most valuable feature of this solution."
"It's very reliable. The solution is stable."
"I like how VMware SRM is able to automate and orchestrate disaster recovery."
"The solution is scalable."
"It made the DR process a lot faster and easier for recovery after we were familiar with the product operation."
"The solution is simple to use and has effective automation."
"The solution can be deployed in a couple of hours."
"The most valuable feature is the simplicity of operations."
"I would rate the ease of setting up and configuring my recovery plan in VMware SRM, a ten out of ten, with ten being the easiest."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The product is not user-friendly."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"The time to backup servers that sit in DMZ must be improved."
"The technical support of the product is an area of concern where improvements are required."
"We could not go into granular details of retrieving backup information."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"I would like to see better integration with other storage solutions. I would hope to see that within the next two or three years."
"The back sites sometimes are very, very complicated."
"The technical support is not very good and needs to make an effort to improve."
"The product's dashboard is an area of concern where improvements are required."
"Flexibility to choose different PITs would be nice."
"The price, in general, could be lower."
"Technical support needs improvement, they are not very responsive."
"The product's stability could be better."
Arcserve UDP is ranked 9th in Disaster Recovery (DR) Software with 41 reviews while VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 69 reviews. Arcserve UDP is rated 7.6, while VMware SRM is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of VMware SRM writes "A scalable solution that integrates well with the VMware platform, but its platform agnostics do not support on-cloud usage". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas VMware SRM is most compared with Veeam Backup & Replication, Zerto, Dell RecoverPoint for Virtual Machines, Azure Site Recovery and VMware Cloud Disaster Recovery. See our Arcserve UDP vs. VMware SRM report.
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