Compare Sutherland Contact Management Outsourcing vs. Teleperformance Contact Management Outsourcing

Sutherland Contact Management Outsourcing is ranked 7th in Customer Management Contact Center Outsourcing while Teleperformance Contact Management Outsourcing which is ranked 1st in Customer Management Contact Center Outsourcing. Sutherland Contact Management Outsourcing is rated 0, while Teleperformance Contact Management Outsourcing is rated 0. On the other hand, Sutherland Contact Management Outsourcing is most compared with Alorica Contact Management Outsourcing, Teleperformance Contact Management Outsourcing and Sykes Contact Management Outsourcing, whereas Teleperformance Contact Management Outsourcing is most compared with Alorica Contact Management Outsourcing, TeleTech Contact Management Outsourcing and Sitel Contact Management Outsourcing.
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1,810
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Sutherland Global Services
Teleperformance
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Overview
Sutherland Contact Management Outsourcing streamlined workflows with intelligent automation, reduces call volume using digital assistants, increases customer satisfaction, reduces cost through intelligent automation, improves support with omnichannel customer engagement, improves call resolution & employee, satisfaction and increases customer satisfaction and reduced costs using voice biometrics.

Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:

  • Delivers multilingual communications across a wide variety of channels, aided by automation.
  • Manages and coordinates corrective action processes.
  • Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
  • Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.
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Sample Customers
Standard Insurance, Arch Re Facultative
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