Compare Sykes Contact Management Outsourcing vs. Teleperformance Contact Management Outsourcing

Sykes Contact Management Outsourcing is ranked 6th in Customer Management Contact Center Outsourcing while Teleperformance Contact Management Outsourcing is ranked 1st in Customer Management Contact Center Outsourcing. Sykes Contact Management Outsourcing is rated 0, while Teleperformance Contact Management Outsourcing is rated 0. On the other hand, Sykes Contact Management Outsourcing is most compared with Teleperformance Contact Management Outsourcing, TeleTech Contact Management Outsourcing and Sutherland Contact Management Outsourcing, whereas Teleperformance Contact Management Outsourcing is most compared with TeleTech Contact Management Outsourcing, Alorica Contact Management Outsourcing and TaskUs.
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Sykes
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Overview
Sykes Contact Management Outsourcing combines data, analytics, and technology to help identify high-value customers and able to strengthen existing customer relationships with up-selling and cross-selling experience.

Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:

  • Delivers multilingual communications across a wide variety of channels, aided by automation.
  • Manages and coordinates corrective action processes.
  • Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
  • Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.
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