Gayan KirindageSystems Support Specialist at a tech services company
Alexander ArnoldInfrastructure and Network Engineer at Servomex Group Limited
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features are the protection against ransomware and phishing."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"The most valuable feature for us is the DNS-based protection."
"It analyzes the domain security helps us implement the securest policy."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"It's very stable, reliable and does its job."
"What we like most is security and how easy it is to integrate with other appliances."
"Provides dependable DNS monitoring of external devices."
"The monitoring and threat protection were the solution's most valuable features."
"The ability to monitor for threats is the solution's most valuable aspect."
"The active directory integration is very valuable as we can connect to the list of users that we have and the cloud control, the blocking, the access control of the cloud, can be handled by this product."
"The scalability of the solution is great."
"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"I would like to see a graphical representation of the entire network."
"It would be useful if they had a malware protection engine running inside their own VM."
"This solution does not give us full, 360-degree protection."
"I would like to see integration with SecurNX in the future."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"They need to improve analytics so they report on more of the specifics of user activity."
"The data security needs improvement. We should be able to leverage it a bit better for situations where someone may be trying to upload documents onto the cloud application."
"The solution should work to incorporate some machine learning policies like IDM and VML."
"It's a niche product. Not many people use it, and therefore there isn't as much of a knowledge base surrounding it."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"The interface needs a bit of work."
"Licensing fees are paid on a yearly basis."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"The licensing part for Umbrella is really flexible."
"There are three models for licensing with different feature sets."
"I think it's worth the money."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
The Symantec CloudSOC platform enables companies to confidently leverage cloud applications and services while staying safe, secure and compliant. It provides visibility into shadow IT, governance over data in cloud apps, and protection against threats targeting cloud accounts.
CloudSOC takes a data science approach to security using machine learning at its core and leveraging native SaaS APIs, real-time traffic processing and other data sources to provide insightful visualization and intuitive controls.
CloudSOC offers a cloud audit for Shadow IT plus granular transaction visibility, user behavior analytics (UBA), threat detection, data governance and DLP, security controls and post-incident forensic analysis for sanctioned and unsanctioned cloud apps.
For the last 30 years, networks have been connecting users to applications in the data center, which was surrounded by a secure perimeter to keep apps and data safe from the outside. But with applications moving to the cloud, IoT becoming more common, and users connecting from everywhere, network security is no longer able to solve the fundamental challenge of security and is instead adding significant complexity and cost.
Symantec CloudSOC CASB is ranked 9th in Secure Access Service Edge (SASE) with 3 reviews while Zscaler SASE is ranked 11th in Secure Access Service Edge (SASE) with 3 reviews. Symantec CloudSOC CASB is rated 9.0, while Zscaler SASE is rated 8.4. The top reviewer of Symantec CloudSOC CASB writes "Good for blocking access, very scalable, and quite reliable". On the other hand, the top reviewer of Zscaler SASE writes "Easy to deploy, use, and manage, but needs more granularity and control over the interfaces and better licensing and support". Symantec CloudSOC CASB is most compared with Microsoft Cloud App Security, Netskope CASB, McAfee MVISION Cloud, Prisma SaaS by Palo Alto Networks and Oracle CASB Cloud Service, whereas Zscaler SASE is most compared with Cato Networks, Prisma Access by Palo Alto Networks, Cloudflare Access, Netskope CASB and Akamai Enterprise Application Access. See our Symantec CloudSOC CASB vs. Zscaler SASE report.
See our list of best Secure Access Service Edge (SASE) vendors.
We monitor all Secure Access Service Edge (SASE) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.