Symantec Content Analysis vs TitanHQ SpamTitan comparison

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Executive Summary

We performed a comparison between Symantec Content Analysis and TitanHQ SpamTitan based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We use Symantec Content Analysis for malware scanning."

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"We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan.""The way we can customize filters is excellent. Other solutions tend to be restrictive with their specific profiles, but with SpamTitan, we can create them from scratch.""It's catching things that might otherwise have gotten through in the past. That was when we were working with a site that didn't put emails through two antiviruses before they got to our system.""I like the ability to go online and view mail that's been quarantined. SpamTitan lets you look at the mail and decide whether you want to release it or not.""SpamTitan is highly scalable. You can add as many clustered servers as you require. If you find that your cluster is under a heavy load, it's simple to get SpamTitan to add other clusters to your environment. If we doubled in staff, our current solution has more than enough capacity to cope, but we're not planning on changing our usage at this time.""The initial setup was relatively easy.""It's cut down on our amount of spam.""Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."

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Cons
"The solution's alerting and reporting are basic and could use some improvement."

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"As a Danish company, it would be great to see a Danish translation for the UI.""The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed""There is room for improvement in automation; better wizards for deployment, for example.""The quarantine report frequency could be better.""It should have reporting capability. It has logs, which are very extensive. It catches all the SMTP connections to the servers, but when you have hundreds of domains, you need to wait for about an hour for the logs to open, and there are millions of lines. If you want to find something specific, such as an email coming or an IP connection, and you want to troubleshoot that, it's very hard. So, I would recommend building a reporting system or log viewer with some filters. Currently, it is everything or nothing.""The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add. For example, inside the email subject line, you can put in the words encrypt secret, or secure. Then, it will automatically secure that email and send an email to the person who is supposed to receive it. They can identify it for themselves in a series of different Q&A questions. That is sometimes a deciding factor for clients.""SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined.""If they had a little more documentation explaining how to use regex, or if they could include that inside of the cloud interface so that it generates regex code based on the parameters you input, that would be a lot more useful for people who aren't familiar with coding languages and HTML."

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Pricing and Cost Advice
  • "Symantec Content Analysis is a very expensive solution."
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  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We use Symantec Content Analysis for malware scanning.
    Top Answer:Symantec Content Analysis is a very expensive solution. On a scale from one to ten, where one is very cheap, and ten is very expensive, I rate the solution's pricing a nine out of ten.
    Top Answer:The solution's alerting and reporting are basic and could use some improvement.
    Top Answer:The product's cost is average. It depends on the number of users.
    Top Answer:The product's GUI, dashboard, and speed could be better.
    Ranking
    30th
    out of 110 in Anti-Malware Tools
    Views
    146
    Comparisons
    111
    Reviews
    1
    Average Words per Review
    296
    Rating
    7.0
    4th
    out of 110 in Anti-Malware Tools
    Views
    1,184
    Comparisons
    284
    Reviews
    63
    Average Words per Review
    1,460
    Rating
    9.1
    Comparisons
    Also Known As
    Symantec Content & Malware Analysis, Symantec Content and Malware Analysis
    Learn More
    Overview

    Symantec Content Analysis uses a comprehensive approach to security that offers unequaled protection against known, unknown, and targeted attacks. ... Together, this fusion of content and malware analysis is the best protection against targeted malware attacks.

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Sample Customers
    OLFA, Ricoh, McKesson, COTA, ABS-CBN, Finastra, KAKUDAI, SGN, Caravel, KORAMIS, Snapper, Budapest Bank, Rockwell Automation
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    No Data Available
    REVIEWERS
    Manufacturing Company24%
    Construction Company9%
    Healthcare Company7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Construction Company11%
    Manufacturing Company9%
    Comms Service Provider7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business70%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise20%
    Large Enterprise37%
    Buyer's Guide
    Anti-Malware Tools
    March 2024
    Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Symantec Content Analysis is ranked 30th in Anti-Malware Tools with 1 review while TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 76 reviews. Symantec Content Analysis is rated 7.0, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Symantec Content Analysis writes "The solution can be used for malware scanning, but its alerting and reporting could be improved". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Symantec Content Analysis is most compared with MetaDefender and Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email.

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    We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.