We performed a comparison between Symantec Data Loss Prevention and Zscaler DLP based on real PeerSpot user reviews.
Find out in this report how the two Data Loss Prevention (DLP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of Symantec DLP is its powerful policy system."
"The detection capabilities are comprehensive."
"What I like about Symantec Data Loss Prevention is the technical support it provides. It's good."
"With respect to the amount of intelligence that they have with respect to how they formed the DLP solution, for example, exact data matching. If you compare Forcepoint with Symantec, Symantec is more sophisticated than Forcepoint."
"The dashboard, management section, and reporting are good."
"The Network Monitor component is the most advanced on the market. Combined with the other Network DLP components."
"The accuracy in terms of the rate of detection is good."
"The data matching features are the most valuable due to the easy policy setup and implementation."
"The UI is easy to use."
"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."
"The initial setup is easy."
"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."
"You can close your data protection gaps with Zscaler. You can quickly find all the classified, sensitive data across the cloud."
"The customer service and support are very good."
"The policies are very easy to implement."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"They need to expand the channels they check."
"The solution is not user-friendly."
"The database is a problem for us, as it's running on Oracle and not everybody likes that."
"We are finding delayed response if the macOS is updated. They need to make sure their solution is compatible."
"We want a more proactive reporting structure."
"The one downside for Symantec is that, due to its transition from Symantec to Broadcom, there's been a lot of changes. I am based in the Philippines and we don't have a contact person locally for any Symantec."
"Different departments should manage administration, reporting, normalization and incident management."
"I would like to see an improved interface, with better documentation and integration with other products."
"On the improvement side, when we bypass certain internet traffic types, it's currently recommended to have a one-click option, but audio and video aren't always supported. Thus, we need to bypass that kind of traffic. So, it is an area of improvement."
"There aren't really any missing features that I have witnessed."
"In the next release, I would like to see RE2 Regex supported."
"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels. Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level. I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response. There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP."
"The customers would benefit from more robust documentation and conversations around configurations, as it is slightly complex."
"The product must allow users to check logs for an entire year in the local console."
"They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
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Symantec Data Loss Prevention is ranked 3rd in Data Loss Prevention (DLP) with 52 reviews while Zscaler DLP is ranked 4th in Data Loss Prevention (DLP) with 15 reviews. Symantec Data Loss Prevention is rated 8.0, while Zscaler DLP is rated 8.6. The top reviewer of Symantec Data Loss Prevention writes "Consitent, accurate, and simple". On the other hand, the top reviewer of Zscaler DLP writes "Provides a range of security measures to protect network traffic". Symantec Data Loss Prevention is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Digital Guardian, CoSoSys Endpoint Protector and Trend Micro Integrated Data Loss Prevention, whereas Zscaler DLP is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, CoSoSys Endpoint Protector, Varonis Platform and Digital Guardian. See our Symantec Data Loss Prevention vs. Zscaler DLP report.
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