Compare Symantec End-User Endpoint Security vs. Trend Micro Apex One

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Most Helpful Review
Find out what your peers are saying about Symantec End-User Endpoint Security vs. Trend Micro Apex One and other solutions. Updated: March 2021.
473,792 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors.""The most valuable features of this solution are the IPS and the integration with ISE.""The simplicity of use is its most valuable feature. You can very clearly see things.""The stability of the solution is perfect. I believe it's the most stable solution on the market right now.""I am really satisfied with the technical support.""It is a very stable program.""The solution's integration capabilities are excellent. It's one of the best features.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."

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"Endpoint protection has improved our operations by protecting our servers from potential cyber threats.""Threat protection has always worked well.""This solution has helped us because it is really useful for blocking all kinds of viruses.""The most valuable feature is the virus and malware detection capability.""The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses.""With Symantec, I always know this tool will be reliable and with the latest protection.""The feature I find most useful is the console for reporting.""I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."

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"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable.""The product offers almost all of the features the client expects from such a solution.""This solution protects us from virus attacks before they affect the organization.""It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus.""I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee.""From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it.""The most valuable features are the vulnerability protection and virtual patching.""The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined."

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Cons
"The solution needs more in-depth analytics.""In the next version of this solution, I would like to see the addition of local authentication.""The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device.""In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened.""The reporting and analytics areas of the solution need to be improved.""I would like more seamless integration.""The technical support is very slow.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."

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"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities.""This latest version has proven unreliable for management and installation.""Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy.""This solution needs better compatibility with services and applications.""I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers.""If Symantec wants to improve, they should have a single event for all their products.""The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections.""If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."

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"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers.""Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking.""Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.""The alert, or warning function, needs to be improved.""We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology.""Could channel video more efficiently.""I think the one place where we like where they lacking is in a unified style dashboard.""The reports are not eye-catching from the customer's point of view, which is something that should be improved."

More Trend Micro Apex One Cons »

Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360.""The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."

More Cisco AMP for Endpoints Pricing and Cost Advice »

"Compared to other products and brands here in Mexico, the price is okay, somewhere in the middle. Our solution is unique in that it can adapt to a variety of pricing and licensing constraints considering we have the corporate, government, and academic mandates. The""We receive a discounted price for this solution because we are a non-profit organization.""The problem is Symantec is more expensive than other vendors.""The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.""We pay our licensing fees on a yearly basis, and everything is included in that price.""Its price should be reasonable.""There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy.""The prices fluctuate, but this year I think it was maybe around $12,000."

More Symantec End-User Endpoint Security Pricing and Cost Advice »

"I think that this product is expensive.""It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests.""Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license.""The price is reasonable.""Its pricing was good. It is very competitive with all the other vendors.""Compared to other products on the market, I think that the pricing is reasonable.""The price is very good compared to other products.""We have a yearly subscription. Our subscription includes all solutions of Apex One, such as endpoint protection, DLP, and ransomware protection. We are paying around $30 for each."

More Trend Micro Apex One Pricing and Cost Advice »

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Questions from the Community
Top Answer: Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM… more »
Top Answer: We use the MSP model, so we're able to pay as we go. We report usage based on the actual usage, which is very handy. The… more »
Top Answer: Like any other security tool, there's always rooms for improvement. Some of the ways the product can be improved are: -… more »
Top Answer: The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with… more »
Top Answer: It can maybe send notifications when there is an update and everything is successful.
Top Answer: The solution offers good community support.
Top Answer: I don't have the visibility in terms of pricing. It's not an aspect of the solution I concern with. I can't speak to the… more »
Top Answer: Trend Micro's reporting is lacking in a lot of ways. Right now, I have some customers that want the report to be… more »
Popular Comparisons
Also Known As
Symantec EPP, Symantec Endpoint Protection (SEP)
OfficeScan, Trend Micro OfficeScan
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

Offer
Learn more about Cisco AMP for Endpoints
Learn more about Symantec End-User Endpoint Security
Learn more about Trend Micro Apex One
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Top Industries
REVIEWERS
Healthcare Company20%
Government13%
Financial Services Firm7%
Non Profit7%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company22%
Government6%
Financial Services Firm5%
REVIEWERS
Financial Services Firm10%
Pharma/Biotech Company10%
University8%
Healthcare Company6%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider21%
Government6%
Media Company4%
REVIEWERS
Financial Services Firm29%
Manufacturing Company14%
Comms Service Provider11%
Computer Software Company11%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company24%
Government7%
Manufacturing Company5%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise16%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise19%
Large Enterprise55%
REVIEWERS
Small Business41%
Midsize Enterprise24%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business31%
Midsize Enterprise12%
Large Enterprise57%
REVIEWERS
Small Business43%
Midsize Enterprise23%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business47%
Midsize Enterprise31%
Large Enterprise22%
Find out what your peers are saying about Symantec End-User Endpoint Security vs. Trend Micro Apex One and other solutions. Updated: March 2021.
473,792 professionals have used our research since 2012.

Symantec End-User Endpoint Security is ranked 3rd in Endpoint Protection (EPP) for Business with 39 reviews while Trend Micro Apex One is ranked 12th in Endpoint Protection (EPP) for Business with 29 reviews. Symantec End-User Endpoint Security is rated 7.4, while Trend Micro Apex One is rated 8.0. The top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". On the other hand, the top reviewer of Trend Micro Apex One writes "Antivirus and Malware scanning with reporting that allows you to report back with information". Symantec End-User Endpoint Security is most compared with Microsoft Defender Antivirus, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security and CrowdStrike Falcon, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender Antivirus, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Check Point Harmony Endpoint. See our Symantec End-User Endpoint Security vs. Trend Micro Apex One report.

See our list of best Endpoint Protection (EPP) for Business vendors.

We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.