We performed a comparison between Symantec Endpoint Security and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Ability to get forensics details and also memory exfiltration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options."
"Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"Stability-wise, it is very good and we have had no trouble."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"It is quick and easy to configure."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"This antivirus is regularly updated, and the updates can be scheduled."
"The phone access scan stands out as the most valuable feature for me."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"Personally, I find the Game Mode of the Firewall very useful."
"The solution really focused on giving more security than an antivirus."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"Cannot be used on mobile devices with a secure connection."
"I haven't seen the use of AI in the solution."
"The only minor concern is occasional interference with desired programs."
"The solution is not stable."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"Its GUI needs improvement. It's good, but it needs to be improved in terms of management and reporting."
"The detection and response can always be improved."
"Sometimes tech support is a bit slow to find a solution."
"The device can be outdated. More enhancement of network and discovery would help already great features."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"I think the CPU dependence should be enhanced."
"I would like to see even more customization, the possibility to do whitelisting. It needs to be a little bit more liberal on whitelisting, even to use the name if needed, instead of hashes."
"They need to update and improve the features available for Mac."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"The support is not always so effective."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. Symantec Endpoint Security is rated 7.6, while ZoneAlarm is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and BeyondTrust Endpoint Privilege Management.
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