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Top Review
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response and other solutions. Updated: September 2021.
536,053 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now.""I am really satisfied with the technical support.""It is a very stable program.""The solution's integration capabilities are excellent. It's one of the best features.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us.""The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."

More Cisco Secure Endpoint Pros »

"The interface is quite easy to use.""The most valuable features are that it is easy to connect and global settings are good.""IPS and the user interface are good features.""The most valuable feature is that the same agent can act as the endpoint detection and response agent.""In Symantec, we have found that the most important feature is Application and Device Control.""I have had absolutely no problem with using this solution, it really works well."

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"The solution is very easy to use.""The analytics are important because if there is an abnormality then it provides that information to us.""WatchGuard is very user-friendly. It provides us with all of the security services we need.""The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."

More WatchGuard Threat Detection and Response Pros »

Cons
"The reporting and analytics areas of the solution need to be improved.""I would like more seamless integration.""The technical support is very slow.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.""Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."

More Cisco Secure Endpoint Cons »

"The Symantec portfolio is not big enough to cover the organization in all 360 degrees.""That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP.""The network forensics feature could be improved.""Reporting is a major issue, as it is not user friendly.""Technical support is not as good as we expect, and resolving problems should be more timely.""It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."

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"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger.""The ease of detecting where an issue is should be improved.""When it comes to live-monitoring, the user-interface could be improved to make things easier.""It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."

More WatchGuard Threat Detection and Response Cons »

Pricing and Cost Advice
"The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.""We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."

More Cisco Secure Endpoint Pricing and Cost Advice »

"We are satisfied with the pricing.""The price is okay, but it really depends on the customer's requirements.""The price is really high and it should be lower.""We have a yearly subscription, and the pricing is fair."

More Symantec Endpoint Detection and Response Pricing and Cost Advice »

"The pricing is competitive.""The price of WatchGuard is very good."

More WatchGuard Threat Detection and Response Pricing and Cost Advice »

report
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Questions from the Community
Top Answer: The most valuable feature is signature-based malware detection.
Top Answer: Licensing fees are on a yearly basis and I am happy with the pricing.
Top Answer: The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
Top Answer: I have had absolutely no problem with using this solution, it really works well.
Top Answer: Some fine-tuning is required because we often see false positives.
Top Answer: The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't… more »
Top Answer: It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better… more »
Top Answer: We have got WatchGuard Firewalls. So, we use their EDR, which is a part of the security package that they provide us. We… more »
Comparisons
Also Known As
Cisco AMP for Endpoints
WatchGuard TDR
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation.
Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

Hackers are designing malware to be more sophisticated than ever. Through packing, encryption, and polymorphism, cyber criminals are able to disguise their attacks to avoid detection. Zero day threats and advanced malware easily slip by antivirus solutions that are simply too slow to respond to the constant stream of emerging threats. Organizations of all sizes need a solution that leverages a holistic approach to security from the network to the endpoint. WatchGuard Threat Detection and Response (TDR) is a powerful collection of advanced malware defense tools that correlate threat indicators from Firebox appliances and Host Sensors to stop known, unknown and evasive malware threats.

Offer
Learn more about Cisco Secure Endpoint
Learn more about Symantec Endpoint Detection and Response
Learn more about WatchGuard Threat Detection and Response
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Information Not Available
Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
Top Industries
REVIEWERS
Healthcare Company19%
Government13%
Manufacturing Company13%
University6%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company22%
Government7%
Financial Services Firm5%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider18%
Financial Services Firm12%
Government9%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company21%
Government5%
Retailer5%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise46%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise21%
Large Enterprise52%
No Data Available
No Data Available
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response and other solutions. Updated: September 2021.
536,053 professionals have used our research since 2012.

Symantec Endpoint Detection and Response is ranked 11th in Endpoint Detection and Response (EDR) with 6 reviews while WatchGuard Threat Detection and Response is ranked 19th in Endpoint Detection and Response (EDR) with 4 reviews. Symantec Endpoint Detection and Response is rated 8.0, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Symantec Endpoint Detection and Response writes "Threat protection that is priced well, easy to deploy, and allows you to use the same agent for detection and response". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Easy initial setup and stable but not as efficient as Palo Alto". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro XDR, FireEye Endpoint Security and Fidelis Endpoint, whereas WatchGuard Threat Detection and Response is most compared with SentinelOne, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Sophos Intercept X and Darktrace. See our Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response report.

See our list of best Endpoint Detection and Response (EDR) vendors.

We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.